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Value price increase?

randpwar
Grafter
Posts: 1,308
Thanks: 1
Registered: 01-08-2007

Value price increase?

Didn’t quite know which category this fell into; perhaps there should be a ‘Plusnet Products’ forum.
I see from the Plusnet front page that Value has increased in price to £6.49. Is this increase for all existing customers or just for those joining? Still geat value either way but just interested
Secondly, I notice that the advert states ‘up to 8mb’ for Value, however, I am on Value but I’m sure I’m on ADSL+2 (though you wouldn’t know it by the speeds I get), probably a bit daft but would someone care to check for me please?
Kind Regards
Rob
9 REPLIES
Community Veteran
Posts: 38,315
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Registered: 15-06-2007

Re: Value price increase?

Existing customers have the price fixed for 12 months - an email was sent out advising of that
randpwar
Grafter
Posts: 1,308
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Registered: 01-08-2007

Re: Value price increase?

Thanks Jim. Don't remember seeing it but don't doubt your word for a second. As i say, it's still excellent value.
Can a 'staffer' have a look at my second query please?
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Value price increase?

you might be on 21cn, but you shouldnt be on ADSL2, try the BT Speed test and look at the bottom line, 
I am also on Value, and recently 21CN and also THN AG1, during the recent problem I was ok but those on that gateway and ADSL2 were hit
randpwar
Grafter
Posts: 1,308
Thanks: 1
Registered: 01-08-2007

Re: Value price increase?

Thanks Pierre, but as you can see in the link below, I went onto ADSL+2 last year; or I thought I did  Cheesy. I don't know the difference between ADSL+2 and 21CN. In fact I didn't even know they were separate things  Embarrassed.
So, am I on ADSL+2 or not?

http://community.plus.net/forum/index.php/topic,80312.0.html
Community Veteran
Posts: 26,453
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Registered: 10-04-2007

Re: Value price increase?

Were you one of the people who went on to the ADSL2+ trial?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
randpwar
Grafter
Posts: 1,308
Thanks: 1
Registered: 01-08-2007

Re: Value price increase?

I'm prety sure I just crept in on the last few days of the trial, just wanted someone from Plusnet to check, or is there any way for me to confirm this myself?
Community Veteran
Posts: 26,453
Thanks: 697
Fixes: 8
Registered: 10-04-2007

Re: Value price increase?

That would explain it. Trialists were allowed to remain on ADSL2+ even if their account wouldn't normally give ADSL2+.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Mand
Grafter
Posts: 5,560
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Registered: 05-04-2007

Re: Value price increase?

randpwar,
You're on ADSL2+, presumably as a lucky triallist. Wink
randpwar
Grafter
Posts: 1,308
Thanks: 1
Registered: 01-08-2007

Re: Value price increase?

Thanks Mand  Smiley