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VPN not working

zaaxuk
Dabbler
Posts: 14
Registered: ‎21-08-2016

VPN not working

I can not get VPN to working on the internal network, it used to work fine on SKY why not on Plusnet?

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5 REPLIES 5
ReedRichards
Seasoned Pro
Posts: 4,927
Thanks: 145
Fixes: 25
Registered: ‎14-07-2009

Re: VPN not working

Different IP address range?  Plusnet routers typically have IP address 192.168.1.254 whilst Sky routers typically use 192.168.0.1 .

zaaxuk
Dabbler
Posts: 14
Registered: ‎21-08-2016

Re: VPN not working

Nope - i've got the correct IP address, and I assume that the routers firewall would not affect anything going though it on this side.

I won't even reply to a ping

VileReynard
Hero
Posts: 12,613
Thanks: 630
Fixes: 20
Registered: ‎01-09-2007

Re: VPN not working

Not all machines will reply to pings.

https://en.wikipedia.org/wiki/Ping_of_death

"In The Beginning Was The Word, And The Word Was Aardvark."

zaaxuk
Dabbler
Posts: 14
Registered: ‎21-08-2016

Re: VPN not working

It did until I moved to plusnet

chenks76
All Star
Posts: 3,274
Thanks: 338
Fixes: 12
Registered: ‎24-10-2013

Re: VPN not working

sounds like you need to speak to your work IT.
it could be that they are blocking your incoming connection.