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VPN internet failure on 4G.. but only while away?

Community Veteran
Posts: 14,678
Thanks: 845
Fixes: 12
Registered: ‎01-08-2007

Re: VPN internet failure on 4G.. but only while away?

I would... but rather interestingly (and perhaps conveniently?) we've got home and I've connected the VPN... internet throughput is still dead!

So now I'm in front of the PC and have a duff VPN connection between it and my phone perhaps between us we can get to the bottom of it?

Will leave VPN connected..

EDIT: Just as i've posted that, i've checked the phone and now the VPN works again - without having touched it. This is REALLY annoying..

I need a new signature... i'm bored of the old one!
Community Veteran
Posts: 14,678
Thanks: 845
Fixes: 12
Registered: ‎01-08-2007

Re: VPN internet failure on 4G.. but only while away?

Okay so now it's working..
Active Connection
- Connection Type: Cell
- HTTP Proxy: N/A

VPN Connection
- IP Address: 192.168.1.213
- Subnet Mask: 255.255.255.255
- Default Gateway IP: N/A
- DNS Server IP: 192.168.1.210
- IPv6 Addresses: N/A
- Default Gateway IPv6: N/A
- DNS Server IPv6: N/A
- Received Since Boot: 1.25 MB
- Sent Since Boot: 478.02 kB

Cell Connection
- IP Address: 10.129.96.217
- Subnet Mask: 255.255.255.255
- Default Gateway IP: 10.129.96.217
- DNS Server IP: 82.132.254.2, 82.132.254.3
- IPv6 Addresses: N/A
- Default Gateway IPv6: N/A
- DNS Server IPv6: N/A
- Received Since Boot: 6.97 MB
- Sent Since Boot: 2.84 MB

Wi-Fi Details
- Enabled: No
- Connection State: Uninitialized
- SSID: N/A
- BSSID: N/A
- Vendor: N/A
- Channel: N/A
- MAC: bc:20:10:9d:9e:93
- Speed: N/A

Cell Details
- Data State: Connected
- Data Activity: None
- Roaming: No
- SIM State: Ready
- SIM Operator Name: TESCO
- SIM MCC/MNC: 234/10 (gb)
- Operator Name: TESCO
- MCC/MNC: 234/10 (gb)
- Network Type: LTE
- Phone Type: GSM
I need a new signature... i'm bored of the old one!
Community Veteran
Posts: 14,678
Thanks: 845
Fixes: 12
Registered: ‎01-08-2007

Re: VPN internet failure on 4G.. but only while away?

@bobpullen I'd be interested to hear your views on this - I've just logged into the router via vpn, hit the "Home Network" link (you know, the one that caused problems with the previous router) and suddenly my vpn internet dropped dead on my phone again (and then my vpn connection was terminated)..

 

Coincidence?

After reconnecting the VPN I cannot access the router AT ALL from my phone - but can from the desktop PC. Why is this?

I need a new signature... i'm bored of the old one!
Community Gaffer
Community Gaffer
Posts: 13,934
Thanks: 1,465
Fixes: 119
Registered: ‎04-04-2007

Re: VPN internet failure on 4G.. but only while away?

Not my forté but I can't help but think you're asking for trouble having your VPN on the same subnet as the local network.
Like others, I have a VPN configured for access to my home network (OpenVPN), but haven't seen this when using a Hub One. My VPN is configured to use a different subnet though i.e. 10.8.x.x rather than 192.168.x.x
For info, my network status also shows blank gateway for the VPN. For my cell connection though, the IP and gateway are different.
Replicating the router behaviour is unlikely to be straight forward given the absence of Windows 7 machines I have access to, and I'd question the effort required given the aforementioned subnet sharing.

Bob Pullen
Plusnet Product Team
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