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VOIP invalid username

Community Veteran
Posts: 1,699
Registered: ‎30-07-2007

VOIP invalid username

Is there a problem with Plustalk today?
When I start XLite I get an invalid user name message.  I don't use it very much, and haven't done so for a few weeks I think, but went to use it today and got this message. Undecided
John
2 REPLIES
MikeWhitehead
Grafter
Posts: 748
Registered: ‎19-08-2007

Re: VOIP invalid username

I just tested mine and I'm connecting to it fine, although my first attempt timed out.
Community Veteran
Posts: 1,699
Registered: ‎30-07-2007

Re: VOIP invalid username

Hi
I just had another go.  I have used the VOIP loads of times.  When I set it up, the only way to get it to work was using Plustalk as the user name, but when I just checked the user guide again, it says to use my SIP ID as the user name and authorisation name.  I've changed the set up to this and it works.  I can only assume that something has changed at the Plusnet end.