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VOIP invalid username
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VOIP invalid username
21-10-2007 3:00 PM
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Is there a problem with Plustalk today?
When I start XLite I get an invalid user name message. I don't use it very much, and haven't done so for a few weeks I think, but went to use it today and got this message.
John
When I start XLite I get an invalid user name message. I don't use it very much, and haven't done so for a few weeks I think, but went to use it today and got this message.
John
2 REPLIES 2
Re: VOIP invalid username
21-10-2007 3:04 PM
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I just tested mine and I'm connecting to it fine, although my first attempt timed out.
Re: VOIP invalid username
21-10-2007 3:23 PM
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Hi
I just had another go. I have used the VOIP loads of times. When I set it up, the only way to get it to work was using Plustalk as the user name, but when I just checked the user guide again, it says to use my SIP ID as the user name and authorisation name. I've changed the set up to this and it works. I can only assume that something has changed at the Plusnet end.
I just had another go. I have used the VOIP loads of times. When I set it up, the only way to get it to work was using Plustalk as the user name, but when I just checked the user guide again, it says to use my SIP ID as the user name and authorisation name. I've changed the set up to this and it works. I can only assume that something has changed at the Plusnet end.
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