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Unexpectedly cannot send emails from Apple Mail for waitrose account supplied by Plusnet

srmdjm
Interested
Posts: 2
Registered: ‎31-10-2020

Unexpectedly cannot send emails from Apple Mail for waitrose account supplied by Plusnet

For no apparent reason emails are no longer being sent from Apple Mail

I have been using High Sierra for years but with no issues like this

Message says "Cannot send message using the server home email" and "An SSL error has occurred and a secure connection to the server cannot be made"

I suspect the settings for the Outgoing Mail Server (SMTP) need reconfiguring at least

The current server settings (which have worked for years) have Description: home email; User Name: [optional]; Password: [optional]; Host Name: smtpmail.waitrose.com

I have tried various configurations e.g. putting in User Name and Password (as logging on to webmail); or changing Host Name to mail.waitrose.com or smtpmail.greenbee.net or mail.greenbee.net -- all to no avail

Any assistance welcome!

Thanks

 

 

1 REPLY 1
srmdjm
Interested
Posts: 2
Registered: ‎31-10-2020

Re: Unexpectedly cannot send emails from Apple Mail for waitrose account supplied by Plusnet

It occurs to me that email first failed to send just after the clocks went back. Does this ring any bells?