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Unable to view Youtube videos on Ipads/Android phones after new Netgrear D7800 Nighthawk X4S setup.

PV1541
Hooked
Posts: 5
Registered: 10-11-2017

Unable to view Youtube videos on Ipads/Android phones after new Netgrear D7800 Nighthawk X4S setup.

I've recently purchased the router highlighted above. It carried out an auto install of Plusnet settings in the the installation process. Everything appears to be working fine, except Youtube videos will no longer play using the Ipad and Android Youtube apps. There was no issue with access with my old Netgear router.

The app will open ok. It will start to play the video but then just hangs. Youtube works fine if I navigate through Chrome to the m.youtube.com site. I also have no problem accessing through the various latops in the house.

Something is stopping Youtube being accessed through the apps.

Any ideas? 

Many thanks

Paul