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Unable to surf to any BBC websites.
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Unable to surf to any BBC websites.
08-10-2011 11:02 AM
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Lst night, about 6pm I discovered I can't surf to any BBC websites. So BBc iplayer, any radio, news, etc sites all produce a "problem loading page" And tells me that the "The connection was reset". I get this only on BBC sites, and haven't been able to find any other sites that it does this to me.
Can anyone help? I haven't changed anything, and I'd been using BBC sites earlier that day with no problem.
Can anyone help? I haven't changed anything, and I'd been using BBC sites earlier that day with no problem.
3 REPLIES 3
Re: Unable to surf to any BBC websites.
08-10-2011 11:10 AM
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As a first check can you open a Command window and type in tracert bbc.co.uk
This is what I get
Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.0.1
2 38 ms 38 ms 38 ms lo0-central3.ptn-ag01.plus.net [195.166.128.204]
3 37 ms 37 ms 38 ms gi2-18-131.ptn-gw01.plus.net [84.92.3.153]
4 240 ms 235 ms 213 ms po4.ptn-gw02.plus.net [212.159.1.139]
5 38 ms 38 ms 37 ms po6.thn-gw1.plus.net [212.159.1.136]
6 37 ms 37 ms 37 ms po4.thn-gw2.plus.net [212.159.1.135]
7 38 ms 37 ms 37 ms rt0.thdo.bbc.co.uk [212.58.239.25]
8 37 ms 38 ms 38 ms 212.58.238.133
9 38 ms 37 ms 38 ms virtual-vip-231.thdo.bbc.co.uk [212.58.241.131]
Trace complete.
Note - the high hop in step 4 is probably because my line errors have gone mad for an unknown reason
This is what I get
Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.0.1
2 38 ms 38 ms 38 ms lo0-central3.ptn-ag01.plus.net [195.166.128.204]
3 37 ms 37 ms 38 ms gi2-18-131.ptn-gw01.plus.net [84.92.3.153]
4 240 ms 235 ms 213 ms po4.ptn-gw02.plus.net [212.159.1.139]
5 38 ms 38 ms 37 ms po6.thn-gw1.plus.net [212.159.1.136]
6 37 ms 37 ms 37 ms po4.thn-gw2.plus.net [212.159.1.135]
7 38 ms 37 ms 37 ms rt0.thdo.bbc.co.uk [212.58.239.25]
8 37 ms 38 ms 38 ms 212.58.238.133
9 38 ms 37 ms 38 ms virtual-vip-231.thdo.bbc.co.uk [212.58.241.131]
Trace complete.
Note - the high hop in step 4 is probably because my line errors have gone mad for an unknown reason
Re: Unable to surf to any BBC websites.
08-10-2011 1:58 PM
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Try rebooting PC AND router and see if the problem remains. Sometimes routers go funny and stop certain pages / IPs from working.
Re: Unable to surf to any BBC websites.
08-10-2011 2:03 PM
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Hi, It seems to have resolved itself. On the 5th time rebooting pc and router it allows me to view the site now.
I guess It just was oneof those things, very annoying though!
I guess It just was oneof those things, very annoying though!
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