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Unable to get into my account with I Explorer 8

johnrobinson
Grafter
Posts: 43
Thanks: 1
Registered: 05-03-2010

Unable to get into my account with I Explorer 8

Hello
I have a strange problem
I have the main computer upstairs  and a lap top downstairs
I am on broad band and have just re installed everything on the new main computer
(Your RouterThompson)
I am on Internet explorer 8 win xp sp2
When I access my account  on the laptop there is no problem  but on the new one upstairs it keeps saying  wrong user name or password.
I have never had  this problem before.  All other websites which require a log on work fine on both machines. If I try Firefox  as a browser in the main machine it works !
Everything used to work fine with Explorer 8 I had to use firefox for example to get into this forum
What is wrong? Any help appreciated as I don't want to use firefox  to be honest.
I did ring up twice last night.
Thanks
JohnRobinson
jim:green router identification code removed mod:end
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Unable to get into my account with I Explorer 8

It is possible that IE8 has corrupted the password and keeps trying to use the corrupted one
Unfortunately there is no method of only deleting one password - it is all or nothing
To look at individual passwords you will need to use a third party program as they are stored as encrypted in the registry
This may help http://www.tech-faq.com/internet-explorer-stored-password-recovery.html
VileReynard
Seasoned Pro
Posts: 10,823
Thanks: 245
Fixes: 10
Registered: 01-09-2007

Re: Unable to get into my account with I Explorer 8

Install Firefox - you will also gain from the security standpoint.