Unable to connect router to set-top box
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Unable to connect router to set-top box
26-05-2021 1:07 AM
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As per title, my router is in my hallway and the set-up box is in living room. I'm using powerline adapters in both mains sockets respective to the router and set-top box however it's still not connecting.
Can anyone advise on a way around this. I would like to avoid trailing cables.
Many thanks
Carol
Re: Unable to connect router to set-top box
26-05-2021 7:12 AM
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This topic has been moved from Fibre to Tech Help
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Re: Unable to connect router to set-top box
26-05-2021 10:03 AM
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If the set top box has been connected to a different router then try a factory reset on the set top box and set it up from scratch.
If it’s a new set up see this https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Powerline-Unit-Performance/m-p/1607450...
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Re: Unable to connect router to set-top box
26-05-2021 11:03 AM
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Hi
Thanks for your reply. The router and set-top box are both the same however following a room refurb and movement of sockets I moved the telephone line to the Hallway as it was originally in the living room. I didn't think this would affect the signal.
Any thoughts?
Thanks again
Re: Unable to connect router to set-top box
26-05-2021 11:21 AM
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Re: Unable to connect router to set-top box
26-05-2021 11:41 AM
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Thanks for your reply.
Unfortunately I haven't a clue about that one.
Re: Unable to connect router to set-top box
26-05-2021 12:35 PM
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Then click on the link in my earlier post and you will learn how to find out.
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Re: Unable to connect router to set-top box
26-05-2021 1:52 PM
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