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URGENT HELP QV06 Virus

jennyBA
Grafter
Posts: 42
Registered: ‎07-04-2010

URGENT HELP QV06 Virus

Any advice on how to remove the QV06 virus which has attacked my brothers laptop. He is using Norton Internet Security but it has let it through and is not detecting it on a scan or removing it.  Angry
He hasscannedd with Spy Hunter which has detected QV06 but he would have to buy to remove it, with noguaranteee that it would do the job.
Any advice or help on this appreciated.
5 REPLIES 5
shalom2010
Grafter
Posts: 982
Thanks: 3
Registered: ‎28-12-2012

Re: URGENT HELP QV06 Virus

Does this help - have a look at the various ways to remove it from the browser
http://virusremovalvideos.blogspot.co.uk/2013/04/how-to-remove-qvo6-wwwqvo6com-from-your.html
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: URGENT HELP QV06 Virus

try malwarebytes http://www.malwarebytes.org/
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: URGENT HELP QV06 Virus

Manual Qvo6 Virus Removal
Delete from Internet Explorer
    Press Alt+X and go to Internet Options.
    Under General tab, change your home page address and click OK.
    Press Alt+X again and click Manage add-ons.
    Click Search providers on the left, choose a new default search engine and remove search.qv06.com from the list.
Delete from Mozilla Firefox
    Click Firefox button and go to Options.
    Under General tab, change your home page address and click OK.
    Click search engine icon on the left corner of search box (top right corner).
    Select Manage search engines.
    Remove Qv06 search engine from the list and click OK.
Delete from Google Chrome
    Press Alt+F and go to Settings.
    Select Open a specific page or set of pages under On Start-up and click Set pages.
    Overwrite a home page address and click OK.
    Click Manage search engines under Search.
    Select a new default search engine and remove Qvo6 search engine from the list.
    Click Done and restart your browser.
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ReedRichards
Seasoned Pro
Posts: 4,927
Thanks: 145
Fixes: 25
Registered: ‎14-07-2009

Re: URGENT HELP QV06 Virus

Quote from: jennyBA
Any advice on how to remove the QV06 virus which has attacked my brothers laptop. He is using Norton Internet Security but it has let it through and is not detecting it on a scan or removing it.  Angry

The reason being that it slips beneath the radar of much security software by being profoundly irritating but not a virus.  It just subverts your browser home page and search settings but how is the security software to know that you did not do that intentionally?  Some of the stronger virus removal software will likely flag it as 'Potentially Unwanted' and offer to remove it.  I have never heard of Spy Hunter and don't know whether it is genuine or fake but it is not necessary to use any paid-for removal software.  You'll probably need to do some manual work by following rongw's advice even if Malwarebytes (as recommended by Oldjim) finds and removes it.     
jennyBA
Grafter
Posts: 42
Registered: ‎07-04-2010

Re: URGENT HELP QV06 Virus

Thanks for all your advice, we have tried malwarebytes and it does not find it to remove it, but i will pass on your recommendations about manually removing it from the browsers.
Thank you all for your help  Smiley