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Ticket Response Times

mike142sl
Dabbler
Posts: 19
Registered: ‎01-06-2009

Ticket Response Times

Does anyone know how long it takes for ticket enquiries to be replied to? I raised one on Thu evening and was told it would take about 29 hours to reply Huh? Well over that now and still no reply.  Undecided
1 REPLY
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Ticket Response Times

It depends which pool it went into.
Some departments only work 5 day weeks