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Thomson gateway router

beanie2blue
Newbie
Posts: 3
Registered: 23-05-2009

Thomson gateway router

I have a Thomson Gateway Wireless Router which works great as long as the phone dosent ring!!
when the phone rings i often lose complete connection but it resumes after 30 seconds or so after i hang up the phone although sometimes i can still use insant messaging.
any ideas what could be causing this ? the router is only a few weeks old.
many thianks
4 REPLIES
Denzil
Grafter
Posts: 1,733
Registered: 31-07-2007

Re: Thomson gateway router

The first thing to check is the microfilter - I assume you have one fitted? The filter should plug into the phone socket, then the router cable and the phone plug into the filter. Filters can fail, so try a new one, or try one of <a href="http://www.adslnation.com/products/xte2005.php">these</a>, which are generally highly rated.
beanie2blue
Newbie
Posts: 3
Registered: 23-05-2009

Re: Thomson gateway router

Thanks Denzil i will check the one i have fitted and post back .
beanie2blue
Newbie
Posts: 3
Registered: 23-05-2009

Re: Thomson gateway router

Thanks Denzil for your help i think that is what the problem was, the filter must have been faulty.
Thanks again Grin
Denzil
Grafter
Posts: 1,733
Registered: 31-07-2007

Re: Thomson gateway router

Glad it is sorted.