Thompson tg585 router query
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Thompson tg585 router query
08-11-2008 12:27 PM
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AUTHENTICATION REQUIRED
A User name and password are being requested by http://dsldevice.lan. ; The site says "Thompson Gateway"
Despite trying my user name and password for plusnet and Administrator password and security code on the bottom of the router the message kept coming back.
Does anyone know what all that is about... nothing is mentioned in the helpful book supplied by plusnet with the router
Re: Thompson tg585 router query
08-11-2008 12:31 PM
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From the manual
Re: Thompson tg585 router query
08-11-2008 12:56 PM
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Thanks for that.
Re: Thompson tg585 router query
08-11-2008 12:58 PM
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but your username is as on page 3 of the black and white manual, bottom left.
depends who your parent is, i.e. for plus net it is fred@plusdsl.net
the password is the one you would use to log onto the member centre
Re: Thompson tg585 router query
08-11-2008 1:02 PM
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sorry its not taking that.......... Mypassword@plusdsl.net
Re: Thompson tg585 router query
08-11-2008 1:07 PM
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Did that process complete for you?
Re: Thompson tg585 router query
08-11-2008 1:11 PM
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Quote from: gleneagles pierre-pierre,
sorry its not taking that.......... Mypassword@plusdsl.net
are you on Plus net or one of the other ie force 9 or MAAF
Re: Thompson tg585 router query
08-11-2008 1:13 PM
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The user name is: Administrator
and the password is the units serical number
CPxxxxxxxxx up to but EXCLUDING [ the left square bracket
that got my friend going,
hope it works for you
stage 9 at
http://www.plus.net/support/broadband/hardware/t585v7.shtml
Re: Thompson tg585 router query
08-11-2008 1:22 PM
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Re: Thompson tg585 router query
08-11-2008 1:22 PM
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is this the page you have reached - if so the username is username@plusdsl.net (providing you are with Plusnet and not Force9 or MAAF etc.) and the password is the login password to Plusnet
Re: Thompson tg585 router query
08-11-2008 1:26 PM
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Re: Thompson tg585 router query
08-11-2008 3:33 PM
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Pierre-Pierre... no the admin and password were not fiddled with... in fact I thought that might have been the problem, in that it was asking me to change admin & password & because I had not done this it was displaying the authentication required message.
It seems to have sorted its self out as I am using the router at present without any problems but I was just curious about this Authentication message, I guess it could cause problems for someone setting up broadband for the first time.
As previously mentioned I was using a voyager 210... could software left by this router caused the problem ?
Anyway thanks for all your responses.
Re: Thompson tg585 router query
08-11-2008 3:40 PM
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