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This site cannot be reached on USB WiFi adapter

Connor
Newbie
Posts: 5
Registered: 25-09-2016

This site cannot be reached on USB WiFi adapter

At my grandparents house the WiFi works as it should on phones, consoles, tablets, laptops and desktop computers. Every time I bring my wireless PC down I get the error 'this site cannot be reached.'

I have used build in PCIE wireless adapter and am now on a USB adapter and no luck. I can connect and get an IP address and can also access online services such as Steam but Internet browsing does not work. My pc fully works at home on sky broadband.

Is there something I need to configure on the Plus net hub?

Thanks.
9 REPLIES
VileReynard
Seasoned Pro
Posts: 10,651
Thanks: 206
Fixes: 9
Registered: 01-09-2007

Re: This site cannot be reached on USB WiFi adapter

What browser are you using?

Connor
Newbie
Posts: 5
Registered: 25-09-2016

Re: This site cannot be reached on USB WiFi adapter

Chrome, IE & Edge and although I can connect to Steam it's not very stable. 

idonno
Rising Star
Posts: 103
Thanks: 10
Registered: 22-10-2015

Re: This site cannot be reached on USB WiFi adapter

What Operating system? My phone tends to display much the same when the signal is very poor. Steam, I have no trouble connecting (stay connected for hours) and since you mention it's unstable, sounds more like a WiFi problem. If it is a windows system, what does the Network and Sharing Center box report for the connection?

Connor
Newbie
Posts: 5
Registered: 25-09-2016

Re: This site cannot be reached on USB WiFi adapter

Windows 8.1 on PC with PCIE WiFi and now on Windows 10 with USB WiFi. It has an explanation mark saying Connected, No Internet.

VileReynard
Seasoned Pro
Posts: 10,651
Thanks: 206
Fixes: 9
Registered: 01-09-2007

Re: This site cannot be reached on USB WiFi adapter

Move your PC nearer to the router.

wisty
Aspiring Pro
Posts: 443
Thanks: 54
Fixes: 3
Registered: 30-07-2007

Re: This site cannot be reached on USB WiFi adapter

Sounds like Windows has corrupt data about the network.

In Settings/Network & Internet there is an option to "manage Wi Fi Settings".

Select the network and tell Windows to forget it. Restart and reconnect.

 

 

Connor
Newbie
Posts: 5
Registered: 25-09-2016

Re: This site cannot be reached on USB WiFi adapter

The router is in the same room, about 10ft apart.

 

I had only joined to the network on the weekend with my new PC, same happened to the old PC but I will give it another try on the weekend.

 

It may just be a faulty hub but I can't understand why it works for Laptops, tablets, mobiles and consoles.

VileReynard
Seasoned Pro
Posts: 10,651
Thanks: 206
Fixes: 9
Registered: 01-09-2007

Re: This site cannot be reached on USB WiFi adapter

Does a wired connection work?

Connor
Newbie
Posts: 5
Registered: 25-09-2016

Re: This site cannot be reached on USB WiFi adapter

Yes wired connection worked today. I spent a couple of hours trying to fix the WiFi but no luck. Couldn't even connect, very frustrating!

The hub is a 582n if this makes any difference.