Technicolour TG582n
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Technicolour TG582n
27-12-2011 9:33 AM
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A technicolour TG582n router was sent, I had loads of problems with numerous disconnections all very frustrating
Plusnet were brilliant very helpful, even sent a BT engineer, the speed was increased, it been equally as good as Sky and even better for speed.
But one niggling menue screen pops up every now and then devicelogin especially at peak times, It is the Technicolour Login screen, it asks for the Username and Password.
Does anybody know what needs to be typed in for the username and password.?
Have spoken to help & support, and they have no idea what needs to be typed in.......they checked their manuals for the router, but were unable to help as they had no information at the time
Does anybody know what needs to be typed in for the username and password?
And what is the next screen that appears after the information is typed in?
Re: Technicolour TG582n
27-12-2011 9:39 AM
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Re: Technicolour TG582n
27-12-2011 10:08 AM
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I wonder how one does access that screen or why it asks for username/ password screen?- all very strange!
when I get this screen sometimes at peak times or a heavy rainstorm when I get disconnected it does eventually reconnect, after pressing the return button numerous times!.
For speed faults for the plusnet supplied thomson router the link at http://192.168.1.254/login.ip his link goes nowhere,
I now use www.broadbandspeedchecker.co.uk as recommended by the BT engineer.
Re: Technicolour TG582n
27-12-2011 12:20 PM
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Re: Technicolour TG582n
27-12-2011 12:52 PM
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But I have of late, but as I said previously I cannot log in via the username or password, and brian has sent me a link where it states username & password to be blank.
Also there is a usb socket, I presume this is for any sd card or something, then there is a button on top of the router, again no information seems to be available.
when I received the item from Plusnet back in July no user information for the router was supplied
Re: Technicolour TG582n
27-12-2011 3:20 PM
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Password is the number stamped on the bottom of your router In my case it consists of eleven mixed numbers.
No sure if it is case sensitive.
Re: Technicolour TG582n
27-12-2011 9:00 PM
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Re: Technicolour TG582n
27-12-2011 10:13 PM
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Thanks for your replies.
The the username admin, and the s/number does not work, so I still assume the inputs are left blank? as previously mentioned.
It also states that on the TG582n webpage, as previously sent.
What does the button WPS do? Again cannot find any info!
In fact what does WPS mean?
Re: Technicolour TG582n
27-12-2011 10:47 PM
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Re: Technicolour TG582n
27-12-2011 11:01 PM
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Pity Plusnet were unable to provide me with any of this useful the info when I joined in July 2011.
but then I was told it was a new router they were trying!
It is a fairly steady router with a fairly fast & stable connection at 6.8mbs, and low heat output.
My daughter joined Plusnet recently, and lives within 5miles of me, but she was not provided with a TG582n router, she has one with a mini aerail,
so I presume it is the luck of the drawer which router is dispatched, unless it is determined by the BT exchange.
Re: Technicolour TG582n
28-12-2011 10:49 AM
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There was only probably a handful of people who knew anything about this router. It was a small trial of a few hundred AFAIK so you must have been one of the lucky ones.
Jojo
Re: Technicolour TG582n
28-12-2011 12:24 PM
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You are probably quite correct.
I know when I rang Plusnet support, nobody at the time knew anything about this router, how it worked and they had no paperwork whatsoever.
I remember at the time thinking why have I left Sky to join these clowns?!!
But the customer support were 2nd to none when I had loads of problems with disconnections, they sent a BT engineer who was able to sort the problem.
Plusnet broadband is very good value and is far better than other competitors, with the Free customer support!
The TG582n router has worked very well so far,
Thanks again
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