TV catchup- no scroll down

[#1]

Hi all,

we have the TV catchup app installed but when it comes to the free channels it's impossible to scroll down. The curscor does go down but it just disapears at the bottom of the screen while the list of channels stays the same, the channels further down the list don't show up. In the photo I attach, the cursor is at the bottom, on the RT Channel, but nothing can be seen below that point. Any ideas? Thanks.

[#2]

Plusnet don't provide or support (as far as I know), any TV app, so I would direct this question to the app provider. They seem to direct all queries to their Facebook page: https://www.facebook.com/tvcatchupcom