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TP-Link-TD-W8960N Help needed with wireless drops

St3
Aspiring Champion
Posts: 2,614
Thanks: 500
Fixes: 5
Registered: ‎13-07-2012

TP-Link-TD-W8960N Help needed with wireless drops

I have one of these http://www.amazon.co.uk/TP-Link-TD-W8960N-300MBPS-Wireless-connections/dp/B0031SUB4S/ref=sr_1_2?ie=U...
The internet works fine, but ive noticed the wireless connection drops 3-4 times a day, i accessed the router after a 24 hour reboot and found 68 errors for wireless and 0 for internet.
Im really not clued up with routers and got this one new 4 months ago recomended by a friend.
I think an issue could be that i dont fully understand all the router setup, i basicly installed it and ran basic setup and added plusnet details.
As i say the net works fine no issues, its just the laptop connection drops 2-3 times a day and at the same time we loose connection to our mobile phones.
normally after 4 mins it connects back again, or i have to reboot router and it works again.
The router has the latest firmware as ive checked all that. I just wonder if my config is setup correctly?
http://tinypic.com/view.php?pic=dpzcrs&s=6 this shows the current config of my wireless atm.
Hope someone can help Wink
6 REPLIES
Community Gaffer
Community Gaffer
Posts: 5,298
Thanks: 626
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Registered: ‎04-04-2007

Re: TP-Link-TD-W8960N Help needed with wireless drops

A coupe of reports of it dropping signal in the comments on that Amazon page.  Might be a problem with the device itself.
Kelly Dorset
Broadband Service Manager
dccrepairs
Grafter
Posts: 30
Registered: ‎10-12-2009

Re: TP-Link-TD-W8960N Help needed with wireless drops

You could try changing the wireless channel but I think I would have to agree with Kelly
Community Gaffer
Community Gaffer
Posts: 5,298
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Registered: ‎04-04-2007

Re: TP-Link-TD-W8960N Help needed with wireless drops

Quote from: Kelly
A couple of reports of it dropping signal in the comments on that Amazon page.  Might be a problem with the device itself.
Kelly Dorset
Broadband Service Manager
St3
Aspiring Champion
Posts: 2,614
Thanks: 500
Fixes: 5
Registered: ‎13-07-2012

Re: TP-Link-TD-W8960N Help needed with wireless drops

So its more likely to be a fault, i just want to make sure its somthing to do with the way it setup, before i see about returning it.
Community Veteran
Posts: 19,102
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Registered: ‎31-08-2007

Re: TP-Link-TD-W8960N Help needed with wireless drops

You could try in the Wireless Advanced section, changing the Mode to 11bg or 11n only which ever works best with your missus phone. See if that helps.
Community Gaffer
Community Gaffer
Posts: 5,298
Thanks: 626
Fixes: 5
Registered: ‎04-04-2007

Re: TP-Link-TD-W8960N Help needed with wireless drops

hmm.  I didn't mean to empty quote there, but I can't remember what I meant to say.
Kelly Dorset
Broadband Service Manager