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T&Cs
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T&Cs
02-08-2013 8:24 PM
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There are Plusnet Residential Standard Terms and Plusnet Broadband Family T&C.
When do each of these apply?
When do each of these apply?
5 REPLIES 5
Re: T&Cs
02-08-2013 9:01 PM
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Basically the standard terms are general and apply for all products then you have the product specific terms which are in addition to the standard terms
Is there anything specific which is concerning you.
Is there anything specific which is concerning you.
Re: T&Cs
02-08-2013 11:02 PM
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Do you happen to know if Plusnet have always operated a termination charge for ADSL if you don't migrate to another ISP or change to FTTC?
Re: T&Cs
02-08-2013 11:05 PM
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There has been a termination charge, I believe ever since BT Openreach introduced one or shortly afterwards
This explains http://portal.plus.net/support/customer_service/billing/cessation_charges.shtml
This explains http://portal.plus.net/support/customer_service/billing/cessation_charges.shtml
Re: T&Cs
02-08-2013 11:22 PM
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Thanks, that is most helpful.
Re: T&Cs
03-08-2013 7:52 AM
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The cessation charge has been there since 2008 - the original announcement about it can be found here: http://community.plus.net/forum/index.php/topic,68531.0.html
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