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Sudden error message regarding not finding Proxy server

Averagejoe
Grafter
Posts: 43
Registered: 13-01-2015

Sudden error message regarding not finding Proxy server

Hi,
some random messsage staeted coming up on my sons laptop on IE and Chrome every time he tries to load the internet, along the lines of, we cannop find/locate etc. Proxy server.  This isn't soemthing we've enabled by choice so before i cerate havoc do anyone have any advice or past experiecne on this.  AFAIK it was fine 2/3 days ago.  He hasn't downloaded anything that he can remember.
Thanks
4 REPLIES
Superuser
Superuser
Posts: 2,566
Thanks: 263
Fixes: 5
Registered: 06-04-2007

Re: Sudden error message regarding not finding Proxy server

I've come across this on someones laptop before.  I found a load of malware on there which I cleaned up, and removed the proxy server settings and all was then ok.  I put the proxy setting changes down to some of the malware that the user had installed.
Averagejoe
Grafter
Posts: 43
Registered: 13-01-2015

Re: Sudden error message regarding not finding Proxy server

pjmarsh, is this likely to be somehing the free versions of malwarebytes can handle or better to take it in to the shop?
Superuser
Superuser
Posts: 2,566
Thanks: 263
Fixes: 5
Registered: 06-04-2007

Re: Sudden error message regarding not finding Proxy server

It was malwarebytes that I ran, and that did the job for me.
Averagejoe
Grafter
Posts: 43
Registered: 13-01-2015

Re: Sudden error message regarding not finding Proxy server

thanks I'll give it a go.