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Strange problem

Devonian
Grafter
Posts: 1,854
Registered: 01-05-2011

Strange problem

My laptop has a strange issue, I'm hoping somebody can point me towards a fix?
On the number pad, when num lock is on, the button 9 doesn't work when pressed normally.  If I press and hold the 9, I get a list of 9's like 99999999999999999.
So to confirm, all the number keys work, and 9 did work. Now randomly when I press 9, it doesn't work, when I press and hold, it does work!
12 REPLIES
Community Veteran
Posts: 38,305
Thanks: 971
Fixes: 57
Registered: 15-06-2007

Re: Strange problem

take the key off and clean underneath it  Lips are sealed
Community Veteran
Posts: 17,013
Thanks: 1,210
Fixes: 13
Registered: 06-11-2007

Re: Strange problem

I had a similar problem.....  with the letter e ....... it would not work on a single press... but after several "hits" it would... so I replaced the keyboard..
Keyboard cost £9.00 on ebay... and viewed a video on ebay... job took 15 minutes .... start to finish...
Laptop is Dell Inspiron 1545
Devonian
Grafter
Posts: 1,854
Registered: 01-05-2011

Re: Strange problem

I was wondering if it was faulty... the laptop is quite new, so is under warranty.
And nothing has been spilt Jim...  Grin
However....  when I press the button, it works! I just noticed that it opens/switches to another tab instead of typing the number 9.  When I hold it down it gives me loads of 9's.  Huh
gtowen
Rising Star
Posts: 353
Thanks: 9
Fixes: 1
Registered: 05-05-2013

Re: Strange problem

Quote
However....  when I press the button, it works! I just noticed that it opens/switches to another tab instead of typing the number 9.  When I hold it down it gives me loads of 9's

I'm sure you have already checked this but is the language/region set correctly ? What you said above sounds like the keyboard might be set up for another language and that's why the 9 might be opening another tab on a single press Smiley
Devonian
Grafter
Posts: 1,854
Registered: 01-05-2011

Re: Strange problem

I run through the diagnostics when I got home from work, and the 9 key actually is registered as the page up key.  Shocked
I have no idea how to change it!
@gtowen no I didn't actually check the region as it was working a few days ago, but I just checked and it's set to the UK layout.
Community Veteran
Posts: 38,305
Thanks: 971
Fixes: 57
Registered: 15-06-2007

Re: Strange problem

To change it you need to edit the registry
However this program may well do it for you http://sharpkeys.codeplex.com/ although have a read here for other options http://lifehacker.com/5883003/the-best-key-remapper-for-windows
Devonian
Grafter
Posts: 1,854
Registered: 01-05-2011

Re: Strange problem

Thank you Jim, you are a star.
I'll have a look when I get a moment.
rongtw
Seasoned Hero
Posts: 6,455
Thanks: 1,208
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Registered: 01-12-2010

Re: Strange problem

@jim
would that software be able to disable a Key ?Huh
the Tilde key is always a pain,,, unnecessary 
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Community Veteran
Posts: 38,305
Thanks: 971
Fixes: 57
Registered: 15-06-2007

Re: Strange problem

I have no idea - I only have one change on my keyboard - Caps Lock is now Shift
Community Veteran
Posts: 5,472
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Registered: 11-08-2007

Re: Strange problem

Quote from: rongtw
the Tilde key is always a pain,,, unnecessary  

The tilde ~ is used to indicate the home directory in script files.
wisty
Aspiring Pro
Posts: 443
Thanks: 54
Fixes: 3
Registered: 30-07-2007

Re: Strange problem

Quote from: Devonian
I run through the diagnostics when I got home from work, and the 9 key actually is registered as the page up key.  Shocked
I have no idea how to change it!


Try pressing NumLock. On my full size keyboard with Num lock on the numbers work, with it off 7 is Home, 8 is Uparrow and 9 is pageup.
Check that the keyboard is set to the correct type - it sounds as if the OS thinks you have a 106 key keyboard (the kind with a keypad to the right) rather than the correct one for the laptop. Have you connected an USB keyboard to it at any point?
Clues at http://support.microsoft.com/kb/927824
Devonian
Grafter
Posts: 1,854
Registered: 01-05-2011

Re: Strange problem

I think it must be a dodgy keyboard, I'm sending it back to HP on Tuesday.