Strange problem - XP Pro & networking
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Strange problem - XP Pro & networking
28-11-2008 1:36 PM
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I have a desktop running XP Pro, whilst I can ping & get a DHCP lease from my router, I can't access its web interface. I can reach the web interface from my laptop running CentOS so it's not the router (have tried my own plus the Thomson PlusNET have just sent me).
Any clues?
Thanks for looking
Re: Strange problem - XP Pro & networking
28-11-2008 1:55 PM
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Re: Strange problem - XP Pro & networking
28-11-2008 2:15 PM
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Re: Strange problem - XP Pro & networking
28-11-2008 2:20 PM
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Re: Strange problem - XP Pro & networking
29-11-2008 11:26 AM
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Turned off AV & firewall
Thinking it might be a DNS issue (see note below) I added a line to the hosts file to point to the router's IP
Note: When trying in IE7, I end up at a page inviting me to diagnose connection problems, when running through this it tries to do a DNS lookup for www.microsoft.com. ; Since I don't yet have broadband active (it should go live next Wednesday), there are no DNS servers to query. Even though I'm trying to get to the router's web interface by IP I'm wondering if the fact that it can't do DNS lookups is causing the problem (even though I'm using an IP, not a hostname).
Re: Strange problem - XP Pro & networking
29-11-2008 11:07 PM
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Try looking in tools/internet options and then connections and see were its looking check the lan settings.
If you do from the cmd propmt ipconfig /all are you getting and IP address in the routers range if so what is the default gateway set to?
Re: Strange problem - XP Pro & networking
30-11-2008 1:48 PM
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Re: Strange problem - XP Pro & networking
01-12-2008 10:50 PM
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Re: Strange problem - XP Pro & networking
02-12-2008 10:53 AM
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I've been through all the settings on the router & PC & (AFAICT) they are all correct. I've also tried disconnecting the laptop to see if the router is only supporting one device.
I'm now totally stumped B-(
Re: Strange problem - XP Pro & networking
02-12-2008 1:16 PM
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This is looking like a problem with the PC rather than the router. Could, perhaps, be a faulty network card or cable.
With both the lappy and the PC running, can they see each other across the local network?
On the PC, try going to Start - Run, then type "ping 212.159.9.2" (without the quotes). What happens?
Re: Strange problem - XP Pro & networking
02-12-2008 2:25 PM
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Re: Strange problem - XP Pro & networking
02-12-2008 2:50 PM
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If it's via an URL (e.g. the Thomson routers should be able to be accessed by typing https://dsldevice.net) try using the IP (for the Thomson 585v7 it's https://192.168.1.254 by default). The Thomson can be fussy and will require https:// at the beginning.
Also make sure that you're only running one firewall on your PC - if your running a third party firewall make sure that the Windows firewall is disabled. I've seen instances where double firewalling has prevented access to router config screens (and numerous other problems!). You also need to ensure that your local network is in the "Trusted Zone" (or equivalent dependent upon your firewall) although turning the firewall off should have ruled out firewall issues.
Re: Strange problem - XP Pro & networking
02-12-2008 2:57 PM
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I've double checked the router's config, access from the internal network is not restricted
I've been trying to access the router by its IP address
Not sure if it'll give any clues, but I've just noticed the following in the router's log (repeated a number of times)
Sending ACK to 192.168.2.2 (PC IP)
Re: Strange problem - XP Pro & networking
02-12-2008 3:06 PM
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I'm hoping it's 192.168.2.x (if 192.168.2.2 is the PC's address).
Your PC and router need to be in the same subnet to talk but, if you've got the PC to obtain an IP automatically then that shouldn't be an issue.
If you open a command prompt and type ipconfig/all what does it say under default gateway against the ethernet adapter you're using?
That *should* be the IP address of the router.
I don't think that this is your issue though if you can connect from another computer.
Re: Strange problem - XP Pro & networking
02-12-2008 3:35 PM
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