Strange Thing has happened
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Strange Thing has happened
29-11-2007 9:59 AM
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I came home from work to find that my 3 year old had been playing with my pc. As a result strange things have occurred.
When i view a web page and click on a link it actually moves me one page backwards. This happens on anything i view.
I cannot shut down my pc as when i click on the shut down button it just cancels it. It is as though the settings have been changed.
There are other various changes which i can try and explain in more detail if it helps. I'm not sure whats relevant and whats not.
I am running Vista home Premium.
Hopefully you can help! Many thanks
Re: Strange Thing has happened
29-11-2007 10:19 AM
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John
Re: Strange Thing has happened
29-11-2007 10:30 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Strange Thing has happened
29-11-2007 10:42 AM
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I didnt quite make myself clear. I can turn it on and off by doing as you say. I was just trying to highlight one of the issues, i.e point and click isnt functioning properley. It is affecting how i view web pages and how i view everything on the pc from looking at files to just turning the PC off.
Thanks.
Re: Strange Thing has happened
29-11-2007 10:51 AM
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Re: Strange Thing has happened
29-11-2007 11:01 AM
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Can i still do a system restore? And the next question... if so.....how?
Thanks
Re: Strange Thing has happened
29-11-2007 11:02 AM
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Try to go back to yesterday at the most.
Re: Strange Thing has happened
29-11-2007 11:13 AM
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Re: Strange Thing has happened
30-11-2007 9:11 AM
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I did a system restore and it failed. An 'unexpected error' occurred.
Basically anytime i want to navigate by left clicking my mouse i tend to get random results. What i mean by this is initially it will take me where i want to go and then either after a few seconds the page will automatically revert to the previous one or if i try to navigate somewhere new the computer seems to take this as a request to go back.
This happens when web browsing but also when navigating around any areas of my pc. I have done a full system scan (running Norton 360) and tried disconnecting my Broadband also.
Windows updates are failing to install also.
Any ideas would be appreciated and please let me know if you need more information from me. Do i need to re-install my OS?
Thanks
Re: Strange Thing has happened
30-11-2007 10:31 AM
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Do you have a full install CD for Vista? If the system restore doesn't work try booting from the Vista CD and choose the Repair option rather than a full install. Might work.
Is all your data backed up? If not, do it now!
Re: Strange Thing has happened
30-11-2007 11:00 AM
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Quote from: Gstar Basically anytime i want to navigate by left clicking my mouse i tend to get random results. What i mean by this is initially it will take me where i want to go and then either after a few seconds the page will automatically revert to the previous one or if i try to navigate somewhere new the computer seems to take this as a request to go back.
You don't have a PC-Line usb mouse do you?
I've just witnessed a similar problem on our technical director's machine.
Re-starting the machine had no effect, but removing the mouse for 30 seconds before replacing it has done the trick.
Symptoms were as you describe.
Re: Strange Thing has happened
30-11-2007 11:00 AM
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I will check my cd's and try that.
I tried several different repair dates (going back over a week)and they all failed. Unfortunately now i dont even have the option of the old dates, they have disapeared. I only have the option now of restoring yesterday.
Re: Strange Thing has happened
30-11-2007 11:04 AM
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So are you saying turn it off for 30 seconds or turn off the machine first then turn the mouse back on 30 seconds after reboot?
Thanks James_H
Re: Strange Thing has happened
30-11-2007 11:06 AM
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Could something have been spilt on it? I only say that as I've killed work keyboards before by dropping tea over them, and I've had the random keyboard behaviour after doing so.
I assume the same could happen to a mouse.
Re: Strange Thing has happened
30-11-2007 11:07 AM
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On plugging it back in, the fault disappeared. (The mouse is only a couple of days old too)
Could be just random - but if its easy and free - its gotta be worth a go!
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