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Starting Windows Explorer

penneck
Rising Star
Posts: 772
Thanks: 25
Registered: ‎03-08-2007

Starting Windows Explorer

I'm using Win 7, and several times in the last couple of days, when I start Windows Explorer for the first time since I booted up, it gets stuck. I have to use Task Manager (which states Windows Explorer not responding) to kill Windows Explorer. Any subsequent attempt to open Win Explorer starts quickly and without problem. This morning was the same, but after using Task Manager, I shut down my pc, and started a new bootup. This time it went straight into Win Explorer when I asked it to.

I've run Malwarebytes and Microsoft Security Essential to look for any funnies, but nothing came up.

Was there any problems on the latest weekly  Win 7 update?

Is anyone else having similar problems?

Any suggestions, please?

Thanks

28 REPLIES
JayG
Pro
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Registered: ‎30-10-2011

Re: Starting Windows Explorer

No problems here with Win7 - might be worth running sfc /scannow from an elevated command prompt in case you have any corrupted system files.

penneck
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Posts: 772
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Registered: ‎03-08-2007

Re: Starting Windows Explorer

Doing what you suggest means me going into, what is for me, unknown territory. I've opened a cmd window, and typed in 'sfc /scannow' (I copied and pasted your command), but got back the following message:-

 

You must be an administrator running a console session in order to use the sfc utility

 

So now I need some guidance, please

JayG
Pro
Posts: 1,042
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Registered: ‎30-10-2011

Re: Starting Windows Explorer

You need to right click on the 'cmd' program, then select 'run as administrator', then it'll work from the command window. 

penneck
Rising Star
Posts: 772
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Registered: ‎03-08-2007

Re: Starting Windows Explorer

Thanks for your instructions. I have done that now, and sfc worked. No problems found.

JayG
Pro
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Registered: ‎30-10-2011

Re: Starting Windows Explorer

Still got the problem then? (after rebooting the PC.)

 

penneck
Rising Star
Posts: 772
Thanks: 25
Registered: ‎03-08-2007

Re: Starting Windows Explorer

I have just done a reboot, and entered Win Explorer successfully first time. This is only the first reboot since running sfc, so it is early days to know if it has fixed the problem. Also, Win Explorer only failed when I booted up for the first time today. There have been four or five bootups since then (before sfc) without the Explorer problem showing up. Could it be that I need a long downtime before trying (such as overnight)? I guess I will have to wait to see if the problem shows itself before I can get a feel for whether sfc has fixed anything.

In the meantime, thanks very much for your help. I'm grateful

Community Veteran
Posts: 18,026
Thanks: 1,693
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Registered: ‎06-11-2007

Re: Starting Windows Explorer

@penneck Also running W7 pro here... no problems with the updates.. ( although there have been several "important" one`s this past week....  all went well...

 

harrym1byt
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Registered: ‎15-10-2016

Re: Starting Windows Explorer

Win10 here and I have been suffering a similar problem, where after an update and a reboot, it pops up a message about not being able to load personal settings. It has been happening every time for months and I was unable then, to find any others suffering the same problem, but now I see it is a fairly common one. Ctrl + Alt + Del (taskmanager) suggests it is Windows Explorer which has crashed.

A google, suggests several fixes to try, including sfc (above) and deleting a Registry entry, I have done both, but I don't find out if they worked, until the next time there is an update and a reboot..

 

penneck
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Posts: 772
Thanks: 25
Registered: ‎03-08-2007

Re: Starting Windows Explorer

I wasn't blaming the Win 7 updates as such. It was just that it started happening yesterday (Friday), and my updates seem to arrive on a Thursday. I'm just puzzled by it

penneck
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Posts: 772
Thanks: 25
Registered: ‎03-08-2007

Re: Starting Windows Explorer

I don't get any warning messages or messages of complaint. Win Explorer starts but before it becomes usable by me, it sticks, and that funny little circle just carries on spinning until I give up waiting and go to Task Manager. TM then indicates Win Explorer isn't responding, so I kill it

Menace65
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Registered: ‎03-09-2018

Re: Starting Windows Explorer

Maybe your drive is fragmented or has Bad blocks or Dying..

Check the Drive

 

Right click on Drive letter [C for example]

Properties

Tools Tab

Check Now

Restart System

 

Good Luck

penneck
Rising Star
Posts: 772
Thanks: 25
Registered: ‎03-08-2007

Re: Starting Windows Explorer

Hi Menace65. I've gone through everything you suggested (Chkdsk, defrag, etc). No problems reported. I did find, when I right-clicked on C:, that there was less than half a Gig of space on that drive, so I have moved 7 Gig from the E: drive to the C: drive. Strangely, when I go back to right-clicking on C:, the space on the C: drive was still only quoted as 4 Gig. Does this mean the spare space figure is unreliable?

On the subject of the problem that started this chain of posts (Win Explorer getting stuck), that hasn't happened since I ran the sfc process yesterday, so maybe sfc has fixed it. Only time will tell.

Thanks to all for your help

jab1
Seasoned Champion
Posts: 2,281
Thanks: 620
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Registered: ‎24-02-2012

Re: Starting Windows Explorer

@penneck I'm late to the party (again Smiley ), but your comment about free space on your 'C' drive suggests to me that it needs a bit of tidying up if you are going to avoid problems. How 'big' is C, and what have you got on it?

John
penneck
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Posts: 772
Thanks: 25
Registered: ‎03-08-2007

Re: Starting Windows Explorer

Morning jab1,

My pc can only take a single hard drive, so my one is divided into C: and E:. The C: drive has the operating stuff (Win 7, Office, etc). The E: drive has the data files. Yesterday I ran Diskclean, Chkdsk and Defrag on the C: drive, which didn't find anything to warn me about, but did increase the amount of supposed free space. I say supposed because having feed up 15 Gig of free space on the E: drive, I transferred 7 Gig to the C: drive, using Minitool Partition Wizard. For some reason this only gave me about 4 Gig of free space on the C: drive (according to that thing you see when you right-click on C: (I've just checked again and now it says 8.3G - what on earth is going on?)

So that is the situation. Puzzled? I am

Cheers