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Squirrelmail email address

maranello
Pro
Posts: 1,004
Thanks: 90
Fixes: 1
Registered: 11-01-2008

Squirrelmail email address


I recently sent an email using the compose/send within Squirrelmail (Webmail). The message was sent with an address myaccount@myaccount.plus.com, instead of the usual address mymailaddress@myaccount.plus.com.
This worked OK, the message was received by the recipient, who then used a reply to sender to send a reply to my message. But this reply does not appear in my inbox, presumably because myaccount is not set up as an address in Manage My Mail.
What have I done wrong? What can I do, if anything, to retrieve the message?
My other car isn't a Ferrari
2 REPLIES
Community Gaffer
Community Gaffer
Posts: 13,236
Thanks: 971
Fixes: 82
Registered: 04-04-2007

Re: Squirrelmail email address

If you've not got your catch-all switched on then you might not be able to retrieve the message.
To prevent this happening in future navigate to Options > Personal Information and change your email address.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

maranello
Pro
Posts: 1,004
Thanks: 90
Fixes: 1
Registered: 11-01-2008

Re: Squirrelmail email address

Thank you, Bob
Catch-all was set to 'Off', I have set it to 'On', if this gives me a problem with spam I'll just have to change it back. I also created a myaccount alias for my default address.
What I didn't realise was the email address set up by default in Squirrelmail was different to the one created as the default in Manage My Mail. I fell into an error trap which arises out of the way the account was created.
This explains why I haven't had the expected responses to emails I have sent recently from Squirrelmail. Are any of these likely to have been kept somewhere retrievable?
My other car isn't a Ferrari