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Speed test - help needed

OldFrank
Grafter
Posts: 52
Thanks: 3
Registered: ‎16-12-2011

Speed test - help needed

Hello.
I am now running Windows 7  64-bit, and I am unable to run the speed tester, I think it might be windows firewall blocking the test.
Any ideas as how to fix this please?
Many thanks.
jim:red all caps removed from title as per Forum Rule mod:end
6 REPLIES 6
JayG
Pro
Posts: 1,145
Thanks: 143
Fixes: 6
Registered: ‎30-10-2011

Re: SPEED TEST, HELP NEEDED

Which speed tester? (If it's the BT one make sure you've got Java installed as it won't run without it.)
OldFrank
Grafter
Posts: 52
Thanks: 3
Registered: ‎16-12-2011

Re: Speed test - help needed

Hello.
I should have said it's the Plusnet speedtest.
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Speed test - help needed

Moved to Windows Forum as it sounds like a Windows specific problem
Which browser are you using
OldFrank
Grafter
Posts: 52
Thanks: 3
Registered: ‎16-12-2011

Re: Speed test - help needed

Hello again.
Internet explorer 9
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Speed test - help needed

Just tried using IE9 on Win7 64 bit with cookies blocked - just in case - and no problem
What is the exact error message and is this the link you are using http://www.mybroadbandspeed.co.uk/
OldFrank
Grafter
Posts: 52
Thanks: 3
Registered: ‎16-12-2011

Re: Speed test - help needed

Hi.
No error message, when i click on the speedtest start button, no response at all.
Just fixed it!  It needs Java installed to run.
Many thank's