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Sound card not working
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Sound card not working
02-10-2009 11:41 AM
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Yesterday I tried to add a Bluetooth headset to my HP laptop. I now wish I had not.
The headset did not work, but after that I had no sound either. I suspect it was Bluetooth which corrupted something because I had watched a video perfectly well the night before. In Device Manager, the Conexant AC-Link Audio states "This device cannot start. (Code 10)".
I have deleted the driver and there are no other sound drivers. But re-installing makes no difference at all. I have been through the HP Help Desk and downloaded the drivers again and re-installed them, but still no difference.
I have tried to RESTORE to an earlier restore point, but surprisingly, whenever it tries to do so, I get a message saying that Restore could not restore the settings, and no changes were made. I have tried five or six different restore points, but to no avail. I have run several registry cleaners, and I have also tried to import back-up copies of the registry, all withoul success - I get the message that some settings were open and could not be imported !
I seem to be facing a re-build because I have run out of ideas. Before I pull the plug and face three days re-installation work (!), does anyone have any other possible solution ?
Thanks.
The headset did not work, but after that I had no sound either. I suspect it was Bluetooth which corrupted something because I had watched a video perfectly well the night before. In Device Manager, the Conexant AC-Link Audio states "This device cannot start. (Code 10)".
I have deleted the driver and there are no other sound drivers. But re-installing makes no difference at all. I have been through the HP Help Desk and downloaded the drivers again and re-installed them, but still no difference.
I have tried to RESTORE to an earlier restore point, but surprisingly, whenever it tries to do so, I get a message saying that Restore could not restore the settings, and no changes were made. I have tried five or six different restore points, but to no avail. I have run several registry cleaners, and I have also tried to import back-up copies of the registry, all withoul success - I get the message that some settings were open and could not be imported !
I seem to be facing a re-build because I have run out of ideas. Before I pull the plug and face three days re-installation work (!), does anyone have any other possible solution ?
Thanks.
6 REPLIES 6
Re: Sound card not working
02-10-2009 11:44 AM
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try a restore in safe mode
Re: Sound card not working
02-10-2009 1:12 PM
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Just a daft question but have you checked the default sound playback device in Control Panel?
It could be set to the blue-tooth device rather than your sound card.
It could be set to the blue-tooth device rather than your sound card.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Sound card not working
02-10-2009 2:10 PM
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Good idea, thanks. I will try restore in Safe mode and report back.
As for sounds in Contrl Panel, that's the first place I loked, but the sounds setting is greyed out and cannot be accessed. Thanks for the suggestion.
As for sounds in Contrl Panel, that's the first place I loked, but the sounds setting is greyed out and cannot be accessed. Thanks for the suggestion.
Re: Sound card not working
02-10-2009 2:53 PM
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Old Jim
You are a Saint ! It worked. What great advice. Thank you so much.
Have you thought about turning your attention to Global Warming ? I am sure you would have a solution !
Actualy, in Safe Mode, I first tried to uninstall the sound driver and then re-install it, and it worked first time. So there was no need to restore. But having upset so many of the registry settings I am now going to restore to last week's settings - in Safe Mode !
Thanks again; I really appreciate it.
Nick
You are a Saint ! It worked. What great advice. Thank you so much.
Have you thought about turning your attention to Global Warming ? I am sure you would have a solution !
Actualy, in Safe Mode, I first tried to uninstall the sound driver and then re-install it, and it worked first time. So there was no need to restore. But having upset so many of the registry settings I am now going to restore to last week's settings - in Safe Mode !
Thanks again; I really appreciate it.
Nick
Re: Sound card not working
02-10-2009 2:58 PM
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Unfortunately I don't believe in it - the bit about it all being our fault that is.
Quote from: shermans Have you thought about turning your attention to Global Warming ? I am sure you would have a solution !
Re: Sound card not working
02-10-2009 7:04 PM
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I do in fact have some sympathy with that view but fear it may be wishful thinking. I remain anyway still to be convinced.
Obviously, something about both of us living in the Dorset !
Obviously, something about both of us living in the Dorset !
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