cancel
Showing results for 
Search instead for 
Did you mean: 

Sony Bravia KDL32RE403 no internet connection option

xmartinx
Hooked
Posts: 5
Registered: ‎08-01-2018

Sony Bravia KDL32RE403 no internet connection option

Hi,

 This is strange. All the info I can find re connecting my Sony Bravia KDL32RE403 tells me this:

1. Connect a network cable (not supplied) from the router to the LAN port on back of the BRAVIA
2. Turn on the BRAVIA
3. Using the remote, press HOME, then select > Settings > Network Setup
4. Select “Wired Set-up”
5. Select “Auto” in IP Proxy Server screen
6. Confirm settings by press the right arrow key, and then select “Save & Connect”
7. Once connection is successful, press “OK”

The thing is… once I enter - Setting/System Settings//Set-up//Network Set-up - I don't get a "Wired Set-up" option. Just 'Status', 'IP Address Settings' and 'Connection Check'.

I don't see how I can connect to the internet other than entering a ton of IP Address/Subnet Mask/Default Gateway/Primary DNS/Secondary DNS info (which to be honest I don't really understand anyway).

It's all seeing a lot more complicated than it ought to be. So frustrating.

I've asked for help on the Sony website but am wondering whether this might have something to do with my modem setup?

Any advice gratefully received.

Thanks xmx

13 REPLIES
Superuser
Superuser
Posts: 9,918
Thanks: 1,262
Fixes: 71
Registered: ‎06-04-2007

Re: Sony Bravia KDL32RE403 no internet connection option

The numbered instructions say that when you navigate to the 'Settings' option the sub-list displayed should include 'Network Setup' which should be followed. You mentioned following 'System Settings' instead; did 'Network Setup' not appear as an option for you?

David
xmartinx
Hooked
Posts: 5
Registered: ‎08-01-2018

Re: Sony Bravia KDL32RE403 no internet connection option

Hi David,

 

My navigation isn't the same as the numbered list.

 

Mine is Setting/System Settings/Set-up//Network Set-up then a choice of'Status', 'IP Address Settings' and 'Connection Check'

 

So yes Network Set-up does appear but there's no:

4. Select “Wired Set-up”
5. Select “Auto” in IP Proxy Server screen
6. Confirm settings by press the right arrow key, and then select “Save & Connect”
7. Once connection is successful, press “OK”

after it.

Just the option to enter IP Address/Subnet Mask/Default Gateway/Primary DNS/Secondary DNS info should I select 'IP Address Settings' from the three 'Status', 'IP Address Settings' and 'Connection Check' options.

Superuser
Superuser
Posts: 9,918
Thanks: 1,262
Fixes: 71
Registered: ‎06-04-2007

Re: Sony Bravia KDL32RE403 no internet connection option

The Sony EU site https://www.sony.co.uk/electronics/support/res/manuals/4689/46896421M.pdf confirms that path ->SonyTVIntWired.png

It seems IP Address setting/Proxy server should be taken next. Is there an "Auto" setting next? Or is it "Set up network connection" and choose "Easy" or "Expert"? Not clear from their description.

David
Moderator
Moderator
Posts: 18,584
Thanks: 2,882
Fixes: 238
Registered: ‎06-04-2007

Re: Sony Bravia KDL32RE403 no internet connection option

Moderator's note:

Moved to more appropriate board.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

xmartinx
Hooked
Posts: 5
Registered: ‎08-01-2018

Re: Sony Bravia KDL32RE403 no internet connection option

My bad Dave, it's a wireless set up and my router has a WPS button. The relevant part of the manual for that is:

Screen Shot 2018-01-09 at 14.28.57.png

With my path being Setting/System Settings/Set-up/Network Set-up then a choice of'Status', 'IP Address Settings' and 'Connection Check' the relevance to the guide stops at 2 IP Address Settings - there isn't a 3 Select [WPS (Push Button)] etc option.

Thanks.

Superuser
Superuser
Posts: 9,918
Thanks: 1,262
Fixes: 71
Registered: ‎06-04-2007

Re: Sony Bravia KDL32RE403 no internet connection option

If you take the IP Address setting option isn't there an Auto under that. Alternatively Set up network connection with further options of Easy and Expert? Though I wouldn't have classed using the WPS button as Expert.

David
VileReynard
All Star
Posts: 11,175
Thanks: 303
Fixes: 11
Registered: ‎01-09-2007

Re: Sony Bravia KDL32RE403 no internet connection option

I once had to do setup using WPS.

Horrendously difficult.

xmartinx
Hooked
Posts: 5
Registered: ‎08-01-2018

Re: Sony Bravia KDL32RE403 no internet connection option

Oh well that clears that up... the KDL32RE403 can't connect to WiFi.

 

Bum purchase.

Should have paid close attention to the spec.

 

Thanks for your help all.

xmartinx

Superuser
Superuser
Posts: 9,918
Thanks: 1,262
Fixes: 71
Registered: ‎06-04-2007

Re: Sony Bravia KDL32RE403 no internet connection option

Oh dear, that explains why finding the desired option was proving difficult. Roll eyes

It looks like Sony used to sell a (pricey) adapter but have discontued it. The alternative is probably to buy a wireless client router which connects to the TV Ethernet port.

David
Moderator
Moderator
Posts: 27,325
Thanks: 1,889
Fixes: 173
Registered: ‎14-04-2007

Re: Sony Bravia KDL32RE403 no internet connection option


spraxyt wrote:

It looks like Sony used to sell a (pricey) adapter

Same with my Samsung TV. £85 USB WiFi dongle Angry

I ran ethernet cable from the TV to my router and saved a few bob.

Customer and Forum Moderator. Windows 10 Firefox 63.0.3 (64-bit)

VileReynard
All Star
Posts: 11,175
Thanks: 303
Fixes: 11
Registered: ‎01-09-2007

Re: Sony Bravia KDL32RE403 no internet connection option

A wired connection is superior to wireless anyway.

markhawkin
Aspiring Pro
Posts: 256
Thanks: 33
Fixes: 5
Registered: ‎17-07-2016

Re: Sony Bravia KDL32RE403 no internet connection option

I bought the Sony USB "thing" second hand on eBay and it worked considerably better than a wireless bridge on the Ethernet port. Running a cable wasn't convenient.

I would spend the money on the Sony adaptor.

 

I am the satisfied customer....
xmartinx
Hooked
Posts: 5
Registered: ‎08-01-2018

Re: Sony Bravia KDL32RE403 no internet connection option

So here's my everso elegant solution.

 

HDMI from my MacBook into the TV. 

Job (clumsily) done.

I may invest in a Chromecast one day… I may not.

Will payer closer attention to the spec next time. 

Peace.

xmx