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Smart plug

howardl
Dabbler
Posts: 14
Thanks: 4
Registered: ‎19-07-2017

Smart plug

I have a couple of smart plugs and for the life of me can't get them connected up.

They connect on another WiFi elsewhere at another house, different router.....but not my plusnet router

3 REPLIES 3
198kHz
Seasoned Hero
Posts: 5,642
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Registered: ‎30-07-2008

Re: Smart plug

Are the two mains sockets on the same ring main, and are you using an extension lead?

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Baldrick1
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Registered: ‎30-06-2016

Re: Smart plug

@howardl 

Try factory reserting them and set them up from scratch.

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howardl
Dabbler
Posts: 14
Thanks: 4
Registered: ‎19-07-2017

Re: Smart plug

That was it..... extension lead.... thank you.