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Smart plug

howardl
Newbie
Posts: 4
Thanks: 2
Registered: ‎19-07-2017

Smart plug

I have a couple of smart plugs and for the life of me can't get them connected up.

They connect on another WiFi elsewhere at another house, different router.....but not my plusnet router

3 REPLIES 3
198kHz
Seasoned Hero
Posts: 5,351
Thanks: 2,202
Fixes: 34
Registered: ‎30-07-2008

Re: Smart plug

Are the two mains sockets on the same ring main, and are you using an extension lead?

To err is human; to purr, feline
ADSL2+   Billion 7800N
BT technician (Retired)
Baldrick1
Seasoned Hero
Posts: 7,416
Thanks: 3,314
Fixes: 226
Registered: ‎30-06-2016

Re: Smart plug

@howardl 

Try factory reserting them and set them up from scratch.

howardl
Newbie
Posts: 4
Thanks: 2
Registered: ‎19-07-2017

Re: Smart plug

That was it..... extension lead.... thank you.