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Simultaneous provides

badwolf
Grafter
Posts: 88
Registered: 01-09-2007

Simultaneous provides

Hi all Smiley
I am looking to get a new installation at a premises using plusnet homephone and broadband. Do plusnet support simultaneous provides yet or is this something we still have to wait days between getting each service going?
If SIM orders are supported, what is the recommended route i.e online or telephone order?
Thanks Tongue
2 REPLIES
matthews
Rising Star
Posts: 141
Thanks: 6
Fixes: 1
Registered: 13-08-2014

Re: Simultaneous provides

It is supported. From reading the boards (and also unfortunately experience) the stars don't line up and you end up having to wait in twice. Once for the engineer to fail and then another time for it to get activated.
badwolf
Grafter
Posts: 88
Registered: 01-09-2007

Re: Simultaneous provides

Haha.. thanks for the response. I guess we'll have to suck it and see Tongue