Serif WebPlus SE problem
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Serif WebPlus SE problem
03-03-2011 10:26 AM
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The problem is that when I open up a saved copy of a serif file (.wpp) I get the message 'There was a problem sending the command to the program' with that awful clunking sound.
The programme opens but not the saved version. If I open a fresh instance of Serif Webplus and open up the saved page within that that then it works fine.
I have checked file association in control panel and this is OK. I am using Windows 7 64-bit. Have also tried uninstalling with Revo and reinstalling to no avail.
Has anyone come across this and if so, can it be resolved?
Re: Serif WebPlus SE problem
03-03-2011 10:34 AM
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Re: Serif WebPlus SE problem
03-03-2011 10:58 AM
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Here is a snip from Control Panel > Default Programs > Set Associations.
I don't have Word Perfect on the computer.
Re: Serif WebPlus SE problem
03-03-2011 11:09 AM
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Try removing that filter
Re: Serif WebPlus SE problem
03-03-2011 11:28 AM
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Not sure of this is what you are asking me to do?
Re: Serif WebPlus SE problem
03-03-2011 12:42 PM
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I have WebPlus10 and haven't come across that issue.
I was going to suggest you try the serif forums but I think you've already done that
This page may offer a possible solution.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Serif WebPlus SE problem
03-03-2011 12:56 PM
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I can open a new instance of Serif and load the saved page from there so this is what I shall have to do. Not a great hardship but I do get niggled by these problems and will probably still be looking for an answer several months down the line if it doesn't get sorted. Oh well, never mind and thank you for trying to help.
Re: Serif WebPlus SE problem
03-03-2011 1:13 PM
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http://www.fileinfo.com/extension/wpp
wpp extension can be WordPerfect files or Serif WebPlus Project files for WebPlusx4 (so presumable not used for other WebPlus versions)
Re: Serif WebPlus SE problem
03-03-2011 1:22 PM
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This is what I was talking about - this is from Add/Remove programs - advanced section - for Microsoft office
Re: Serif WebPlus SE problem
03-03-2011 3:02 PM
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Re: Serif WebPlus SE problem
03-03-2011 3:42 PM
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Yes, the link does demonstrate the problem but not how to solve it.
With regards to Oldjim's instructions yes, I have found the right section i.e. Converters and Filters, also the reference to Word Perfect but not sure how to proceed.
Here are the snips:
Re: Serif WebPlus SE problem
03-03-2011 3:49 PM
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It may not help but you never know
Re: Serif WebPlus SE problem
03-03-2011 7:21 PM
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Have learned bit more anyhow - didn't know about these particular file associations and about the converters and filters.
Re: Serif WebPlus SE problem
07-03-2011 12:00 PM
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My Computer, Tools, Folder Options,File Types - this shows a list of current extensions and the programs used to open them ie : .DOC is associated with a Microsoft Word Document.
Re: Serif WebPlus SE problem
07-03-2011 9:15 PM
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