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Samsung Genio touch and email

mikemoreton
Newbie
Posts: 2
Registered: ‎08-05-2010

Samsung Genio touch and email

I,ve got a Samsung Genio touch and have tried several suggestions to get my Plusnet email to work but keep getting a "failed to connect" message. Hs anyone got any ideas?
1 REPLY
Superuser
Superuser
Posts: 6,951
Thanks: 989
Fixes: 60
Registered: ‎30-07-2007

Re: Samsung Genio touch and email

Ok, no-one else seemed to be able to help so I'll give it a try.
I've no direct experience with the Samsung but O2 have a guide for setup here http://mobilereviews.o2.co.uk/devices/device.jsp?deviceId=604&tab=8&step=2&settingId=2830 and a guide for non-o2 ISP's here http://www.o2.co.uk/ISPsettings ( just use the pull down menu to select PlusNet ).
Now they refer to using 'screen name' in the account username field. My best guess is that it would be your username and password for your PlusNet email account as you would use to login to webmail i.e 'account+user' .
Hope that helps