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Samsung 7400 tv

Gmmac
Hooked
Posts: 8
Registered: ‎30-10-2016

Samsung 7400 tv

Can anyone help am on fibre and have no problems with anything connected via WiFi.
Except Samsung tv think I've tried everything changing the dns to 8888, 8844, and get auto. Still i have a problem with streaming YouTube ect buffering all the time. Don't have any problem on the other tvs which are lgs.
Many thanks
7 REPLIES 7
Plusnet Help Team
Plusnet Help Team
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Registered: ‎21-04-2017

Re: Samsung 7400 tv

Hi there.

Do you get the same issues when you plug your TV into the router using an ethernet cable (if that's possible)?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Gmmac
Hooked
Posts: 8
Registered: ‎30-10-2016

Re: Samsung 7400 tv

Not really possible i would preferred to be hard wired. I dont have a problem with my oled lg and thats 3 times further away from the router
Baldrick1
Aspiring Hero
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Re: Samsung 7400 tv

This is a 4K TV so you need 15-25Mbps download speed over wifi to stream UHD without buffering. That's without any other devices using your bandwidth. Have you  tried measuring your download speed at the TV location? As @Gandalf suggests, Ethernet cabling is good. It's the only way to guarantee the best and most reliable connection speed. That's assuming of course that the VDSL service at your property is fast enough. What speed do you get using an Ethernet cable to connect to your router?

One further thought, have you tried separating the 2.4 and 5 GHz channels, see https://community.plus.net/t5/My-Router/2-4ghz-and-or-5ghz-best-practice/m-p/1351966#M840

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Re: Samsung 7400 tv


Moderators Note


This topic has been moved from Fibre Broadband to Tech Help.

 


 

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Re: Samsung 7400 tv

@Gmmac I have a KS8000 TV that when watching any 4K UHD TV such as Amazon's The Grand Tour it consumes in excess of 25Mbps so as has been mentioned you need to check your VDSL throughput to ensure you have the capacity.

Also, for what it is worth my TV is connected using a TP-Link PA9020 and it works perfectly well for me, so it might be worth consideration.

Gmmac
Hooked
Posts: 8
Registered: ‎30-10-2016

Re: Samsung 7400 tv

Thanks for replies am not watching 4 k on the samsung although the lg oled plays 4k without any problem. Am just steaming YouTube even my phone streams 4k without a problem
Baldrick1
Aspiring Hero
Posts: 2,808
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Registered: ‎30-06-2016

Re: Samsung 7400 tv

Have you tried separating the channels and selecting the best?