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Sagen 2704N port forwarding issue

stonecity13
Newbie
Posts: 4
Registered: ‎29-07-2015

Sagen 2704N port forwarding issue

My assigned port to a device stays open for 1 hour or so and then it cannot be accessed externally and appears closed. 
Anyone else gets this issue? 
The problem fixes itself by restarting the router
4 REPLIES
Community Veteran
Posts: 2,286
Thanks: 109
Fixes: 4
Registered: ‎18-02-2013

Re: Sagen 2704N port forwarding issue

What Equipment are you trying to open a port for ?
Can you ping the router from the device to keep the device in the arp table ?
stonecity13
Newbie
Posts: 4
Registered: ‎29-07-2015

Re: Sagen 2704N port forwarding issue

It is an IP cam so cannot ping anything from that device
Community Veteran
Posts: 2,286
Thanks: 109
Fixes: 4
Registered: ‎18-02-2013

Re: Sagen 2704N port forwarding issue

Not much hope there then Sad
This Thread gives an idea of what may be happening, not sure if plusnet has a ticket open for this problem on not, or even if they care about it.
stonecity13
Newbie
Posts: 4
Registered: ‎29-07-2015

Re: Sagen 2704N port forwarding issue

Quote from: 11110_110
Not much hope there then Sad
This Thread gives an idea of what may be happening, not sure if plusnet has a ticket open for this problem on not, or even if they care about it.

Yeh sounds like my problem which I dont think wil lbe sorted unless I get my own router.   I spoke to support and it is not something they can help me with apparently, even though I pay for the static IP to be used for something like this.
Joke!  Thanks for your help