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SONOS Speaker Issue

robdtweddle
Interested
Posts: 1
Registered: ‎24-11-2019

SONOS Speaker Issue

I’ve just joined Plusnet & gone through the set-up procedure to re-connect my Play 1. However it will not play when wireless. It works fine when connected via the Ethernet cable but when I then disconnect the Ethernet cable it doesn’t play. When I tried the set-up procedure via the SONOS app on my iPhone X I get to the point where my phone is connected to the SONOS via Wi-Fi however when I go back to the App it says I’m not connected to the SONOS Wi-Fi Network. Any help would be much appreciated.
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2 REPLIES 2
leechinnery
Hooked
Posts: 8
Registered: ‎12-01-2020

Re: SONOS Speaker Issue

Hi did you get a resoluutiotn to this issue?  Having the same problem as my Sonos does can not find the Plusnet router.

 

Thank you.

Baldrick1
Moderator
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Posts: 9,622
Thanks: 4,326
Fixes: 345
Registered: ‎30-06-2016

Re: SONOS Speaker Issue

@leechinnery 

See your other post https://community.plus.net/t5/Fibre-Broadband/Sonos-Surround-does-not-pick-up-Plusnet-Wifi/m-p/17001...

Posting the same query on different boards causes confusion.

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