cancel
Showing results for 
Search instead for 
Did you mean: 

SONOS Speaker Issue

Highlighted
robdtweddle
Newbie
Posts: 1
Registered: ‎24-11-2019

SONOS Speaker Issue

I’ve just joined Plusnet & gone through the set-up procedure to re-connect my Play 1. However it will not play when wireless. It works fine when connected via the Ethernet cable but when I then disconnect the Ethernet cable it doesn’t play. When I tried the set-up procedure via the SONOS app on my iPhone X I get to the point where my phone is connected to the SONOS via Wi-Fi however when I go back to the App it says I’m not connected to the SONOS Wi-Fi Network. Any help would be much appreciated.
Tags (2)
2 REPLIES 2
leechinnery
Hooked
Posts: 8
Registered: 2 weeks ago

Re: SONOS Speaker Issue

Hi did you get a resoluutiotn to this issue?  Having the same problem as my Sonos does can not find the Plusnet router.

 

Thank you.

Baldrick1
Hero
Posts: 3,787
Thanks: 1,661
Fixes: 105
Registered: ‎30-06-2016

Re: SONOS Speaker Issue

@leechinnery 

See your other post https://community.plus.net/t5/Fibre-Broadband/Sonos-Surround-does-not-pick-up-Plusnet-Wifi/m-p/17001...

Posting the same query on different boards causes confusion.