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SMTP Error failure

FIXED
ukanimal
Dabbler
Posts: 16
Thanks: 3
Fixes: 1
Registered: ‎21-04-2012

SMTP Error failure

using thunderbird keeps asking to add my password - which I keeping doing and it keeps saying failure

using webmail.plus.net  it also says smtp error failure

Is this something my end or with plus.net ?Huh

If just seems to be on one account not the others

3 REPLIES 3
ukanimal
Dabbler
Posts: 16
Thanks: 3
Fixes: 1
Registered: ‎21-04-2012

Re: SMTP Error failure

Fix

I'm receiving emails no problems at all, I just cannot send them - so it's not a password problem

VileReynard
Hero
Posts: 12,613
Thanks: 630
Fixes: 20
Registered: ‎01-09-2007

Re: SMTP Error failure

Thunderbird assumes that a connection failure to the SMTP server must be because you used a bad password.

It doesn't distinguish between a long standing problem with Plusnet email and an authentication failure.

"In The Beginning Was The Word, And The Word Was Aardvark."

ukanimal
Dabbler
Posts: 16
Thanks: 3
Fixes: 1
Registered: ‎21-04-2012

Re: SMTP Error failure

thanks Smiley

it's hit and miss now so it could be something simple - but thanks for your reply