Royal Mail emails unreadable
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Royal Mail emails unreadable
21-06-2021 3:40 PM - edited 21-06-2021 3:40 PM
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Receiving emails from Royal Mail, regarding delivery of goods ordered on Ebay... the text part is unreadable as it is in CSS/STYLES FORMAT...
Partial text in pic
Using THUNDERBIRD as Email Client..... all other emails from Ebay and other sources are perfectly readable.
Any suggestions please, as to how to make these readable.
Thanks
Re: Royal Mail emails unreadable
21-06-2021 3:58 PM
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Silly question @shutter . I am guessing these are sent to your gmail address? If so, could you read them on the Gmail webmail?
Only a suggestion, as I don't use my gmail accounts through TB - they are only 'fall-back' options if my usual accounts fail for any reason.
Re: Royal Mail emails unreadable
21-06-2021 4:05 PM
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Will PM you.
Re: Royal Mail emails unreadable
21-06-2021 4:19 PM
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replied.
Re: Royal Mail emails unreadable
21-06-2021 4:45 PM
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Can you view it in a browser?
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Re: Royal Mail emails unreadable
21-06-2021 4:52 PM
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No... No option to view in a browser .. either on the email "more" or the drop down "preferences" menu ... open in a new tab results in exactly the same format.
Re: Royal Mail emails unreadable
21-06-2021 5:52 PM
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Whether this helps, https://www.systoolsgroup.com/updates/view-thunderbird-email-message-in-browser/?
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Re: Royal Mail emails unreadable
21-06-2021 6:11 PM
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@Baldrick1 Understand and did the process... BUT... on clicking "open with......" and selecting Firefox from the drop down menu..... just get a blank website page.. and the What should firefox do with this file message... choosing "Open" and then OK.. results in the message box disappearing, only to reappear 2 seconds later. with no change to the duckduckgo website page content ! .
Re: Royal Mail emails unreadable
22-06-2021 11:41 AM
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@shutter Your image indicates the message is from vfm-allsorts.
Have you tried saving the e-mail to a .txt file? You can then easily examine and edit the content. I often do this with suspicious e-mails or e-mails that contain a web page (I explicitly prevent my e-mail client displaying HTML) and (sometimes) create a .html file with just the embedded web page.
Using a TP-Link Archer VR600 modem-router.
Re: Royal Mail emails unreadable
22-06-2021 1:09 PM
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@PeeGee Thanks for your input..... No.. I haven`t tried that... to a point... it doesn`t matter too much as the text content will be a repetition of the subject title.... e.g. we have an item for you.... your item will be delivered today... your item has been returned to delivery office ... etc.
I agree it appears to be from VFM... however.. I suspect it is from RM.. direct as part of Ebay mailing system...as direct messages to and from VFM are in plain text.
They have suggested the Ebay has changed their system somehow, which does not convert HTML text to P/L
and have notified Ebay of the problem.
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