I was sent the wrong router. Then the correct router. So now I have two. I was told I should be returning the mistaken one. On the address label for the latest router there is a bit that says peel off for returns. If I peel this off I get a sticker with a bar code on it. Is this it? Do I just put this sticker on the box and put it into the post. I wonder if I should not be putting some sort of address on the box as well or something? Thanks
Actually looking at it the whole thing could be peeled off to form a large sticker.
Top left is a barcode and order date and a note saying "lift here to return", forming a small separate sticker if removed. Bottom left is my address and some order details. On the right hand side is some royalmail markings and then a large barcode.
This is from the celophane wrapper from the second router. I'm afraid I don't have the celophane from first delivery as I did not realise it was important and it was two weeks before it became clear it was the wrong thing.
OK. Well in the meantime here is a picture of my return label if anyone has any ideas. i can peel off either bar code and the whole label peels off to become a new label. I worry though that as it has my address on it prominently if I just stick the entire label on the router and post it then it will just return back to me... I would really appreciate not ending up getting charged £40 for this. jim:quote
I still have not received a return pack? Two people have now said it will be sent... If you want me to just keep the router say so but its a pain having it hanging over my head as an unreturned item I may one day be billed for. Perhaps I should start charging storage and then throw it in the bin when its payed off.
By the way is there really no way to contact plus.net through email or a support ticket without telephoning and queuing? Perhaps I'm must overlooking the link? Thanks.
