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Referal?

HaydnExport
Grafter
Posts: 567
Registered: 23-10-2009

Referal?

Hi, having recommended my friend to plusnet , he entered my name as a referral .  I just checked the 'my referal' section in my account and got a blank page , now is this an error or do not have a referral?
3 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Referal?

I can see one active referral on there though it won't generate any tokens until the account's been active for 30 days. Should there be more than one showing, and has the view updated for you now? If not please try a hard refresh (Ctrl-F5) and see if that sorts things?
HaydnExport
Grafter
Posts: 567
Registered: 23-10-2009

Re: Referal?

Ahh cool, thanks for clearing that up !  Working on a few more referrals too  Cheesy
Community Veteran
Posts: 1,136
Thanks: 2
Registered: 30-07-2007

Re: Referal?

The blank page problem is (i believe) due the referrals system not being able query the database at the same time as billing is running.
This is assuming you're seeing the usual Plusnet Header and side bar with nothing in the middle.
Generally I have to wait until 3pm before I can check My Referrals.
F9 member since 4 Sep 1999
F9 ADSL customer since 27 Aug 2004
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