Recommended PC suppliers
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Recommended PC suppliers
26-10-2007 2:05 PM
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Busy looking for a new PC (Base system only). Looked at Dell, PCSpecialist, and Novatech. But it doesnt matter where I look all companies have a bad Rep on any number of forums. I appreciate that most people only post when they have a complaint so I am wondering if any of you have had recent dealings with the above.
Regards
Dave
Re: Recommended PC suppliers
26-10-2007 2:47 PM
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In my experience I've found the ones below to be quite good and I believe they all offer base units at a reasonable price.
DABS
Aria.co.uk - I've used these a few times for components and never had an issue.
Overclockers
Re: Recommended PC suppliers
26-10-2007 3:24 PM
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Re: Recommended PC suppliers
26-10-2007 4:14 PM
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Regards, P.
Re: Recommended PC suppliers
26-10-2007 4:26 PM
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Scan
Dabs
Ebuyer
Overclockers
Re: Recommended PC suppliers
27-10-2007 4:40 PM
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Re: Recommended PC suppliers
27-10-2007 5:09 PM
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I've used them several times for local organisations and they are OK. Like all companies dealing in electronics they do have failures, but they have always sorted things out quickly and effectively.
e.g. Ordered 8 X PC's + LCD screens: Delivery 4 days (Cheque clearing). 2 of the LCD's failed in first two days - replaced the following day!
Ordered 19" LCD by phone at 15:30, paid with Credit Card - delivered 12:30 following day.
Maurice
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Recommended PC suppliers
27-10-2007 5:16 PM
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Dave
Re: Recommended PC suppliers
28-10-2007 1:41 PM
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Quote from: hulls In my experience, many of the companies are ok until something goes wrong, then forget it. I've had these experiences with Dabs and Gateway in particular. In both cases, their customer service is aweful. As long as the goods aren't faulty there won't be a problem, but if they develop a fault, even fairly quickly, then expect problems getting it put right.
Good point, I have had products that have developed faults, and I have to say Overclockers dealt with them promptly. Haven't had problems to resolve with the other suppliers I mentioned.
Re: Recommended PC suppliers
18-11-2007 5:10 PM
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Besides which, if they're local, you know where they live!
Re: Recommended PC suppliers
19-11-2007 9:59 AM
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Over the years I've tried hardware from many of the big names; IBM, HP, Fujitsu Siemens, Acer, NEC to name a few.
None of them has come close to matching Dell for service, price and reliability.
As with everything, YMMV, but I'd be happy to recommend Dell to anybody.
Its important to shop around though, even with Dell - you never get the best price at the outset - keep talking/asking and you should get what you want.
I should add, I've never bought anything online from Dell - their website is terrible! Phone up and speak to somebody, it works far better.
Re: Recommended PC suppliers
19-11-2007 10:31 AM
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If you look at the specs very carefully, and know what you want, you can lay it on the line at the order point, and get what you pay for.
Novatech.... Local to me, a friend bought his laptop from them, they make it up to your specs, however be careful, you will probably have to pay extra for the operating system
Which you get in the price with the DELL
Good Luck
Re: Recommended PC suppliers
19-11-2007 10:49 AM
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When it was delivered new within 10 days the hard drive developed a fault, even though I had only taken the standard warranty,(return to Dell for repair) I rang Dell and they sent an engineer to my home address two days later, he fitted a new hard drive and re-installed XP etc, leaving off all the usual pre-installed rubbish that I did not want that comes on a new Dell.
Since then no problems, so on my personal experience I would certainly use Dell again.
Re: Recommended PC suppliers
19-11-2007 1:18 PM
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Good reputation for service.
Re: Recommended PC suppliers
19-11-2007 1:21 PM
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Quote from: Hobo Since then no problems, so on my personal experience I would certainly use Dell again.
As would I. I always use Dell desktops, notebooks and monitors here, unless we're in a real rush for something.
Their Business support is fantastic and the kit very reliable.
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