Re: Account Upgrade Issues
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Re: Account Upgrade Issues
26-04-2020 1:47 PM
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I get my plusnet broadband though John Lewis. I am trying to upload a file and it keep stopping at about 20%. I assume this is because my broadband speed is not sufficient and so I would like an upgrade. I seem to remember that fibre is not available everywhere in the country so that may be the problem. Is it possible to upgrade if you don't have fibre?
Re: Account Upgrade Issues
26-04-2020 5:49 PM
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Moderators Note
This topic has been split from another topic and moved to tech help as John Lewis broadband doesn’t have official support here.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Account Upgrade Issues
26-04-2020 7:50 PM
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Hi @MariaG
Go to https://www.broadbandchecker.btwholesale.com/#/ADSL/telephoneHome and it will show what is available
Dave
Re: Account Upgrade Issues
26-04-2020 10:06 PM
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Thanks. Will do.
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