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Raising a Ticket

lordhitch
Newbie
Posts: 5
Registered: ‎31-10-2015

Raising a Ticket

Hi All, can anybody guide me to link so I can raise a good old fashioned "TICKET"
Need advice on Router interuptions logfile.
What to do ?
3 REPLIES 3
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Raising a Ticket

Ask on here - as you have done
Tickets are essentially finished for most problems
But from the log - and I am not an expert - the router firewall blocked an incoming request either because it was unsolicited or it was too long after the outgoing request
cedlor
Grafter
Posts: 687
Thanks: 2
Registered: ‎02-04-2015

Re: Raising a Ticket

You can check on Whois  where they are from - the two yellow ones are Microsoft  and some of the red ones are from Russia.  I get a lot from China and Russia- they are not usually anything to worry about as it is just telling you the firewall has stopped them.
Are you running Windows 10 perhaps?
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Raising a Ticket

The router firewall has stopped them and as they are spread out and not hitting every few seconds I wouldn't worry about them too much, pretty much every router log will have something like that showing at some point.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.