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Raising a Ticket

lordhitch
Newbie
Posts: 5
Registered: 31-10-2015

Raising a Ticket

Hi All, can anybody guide me to link so I can raise a good old fashioned "TICKET"
Need advice on Router interuptions logfile.
What to do ?
3 REPLIES
Community Veteran
Posts: 38,314
Thanks: 972
Fixes: 57
Registered: 15-06-2007

Re: Raising a Ticket

Ask on here - as you have done
Tickets are essentially finished for most problems
But from the log - and I am not an expert - the router firewall blocked an incoming request either because it was unsolicited or it was too long after the outgoing request
cedlor
Grafter
Posts: 683
Thanks: 2
Registered: 02-04-2015

Re: Raising a Ticket

You can check on Whois  where they are from - the two yellow ones are Microsoft  and some of the red ones are from Russia.  I get a lot from China and Russia- they are not usually anything to worry about as it is just telling you the firewall has stopped them.
Are you running Windows 10 perhaps?
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Raising a Ticket

The router firewall has stopped them and as they are spread out and not hitting every few seconds I wouldn't worry about them too much, pretty much every router log will have something like that showing at some point.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff