RESOLVED: Router: Zoom X5... SNTP setting?
Hi all
Our router (Zoom X5) has a setting in its admin to use a SNTP setting for the clock.
When I enable it and click submit it then says there is no server configured
I've trawled all over the admin pages and can't find anyway to set a ntp server.
Any ideas?
Our router (Zoom X5) has a setting in its admin to use a SNTP setting for the clock.
When I enable it and click submit it then says there is no server configured
I've trawled all over the admin pages and can't find anyway to set a ntp server.Any ideas?
Yup, I did think of that but it seems to be one of those 'undocumented features' in the pdf which I've already downloaded 
What is it with tech manufacturers these days? - They'll include all these silly extra bits and not tell you how to use them. Like with mobile phones.. they'll have some silly option allowing you to choose what network to connect to.. but fail to tell you that you what, why or when you might want to use this or how - It's just magically there in the phone options.
Highly annoying.. Oh well..hey ho
What is it with tech manufacturers these days? - They'll include all these silly extra bits and not tell you how to use them. Like with mobile phones.. they'll have some silly option allowing you to choose what network to connect to.. but fail to tell you that you what, why or when you might want to use this or how - It's just magically there in the phone options.
Highly annoying.. Oh well..hey ho
Just an update:
After speaking to Zoom support via their online chat system, they confirmed that the router didn't actually have the feature enabled in the firmware installed on it - they even tested one of their own while talking to me to confirm it (not many companies go out of their way like that these days).
They then upgraded the firmware on their test unit and found that the sntp feature was active in this one and recommended I do the same.
I'm pleased to report that after following their advice, I now have SNTP enabled on my router and whats more it allows you to store multiple SNTP servers
Needless to say ntp.plus.net is also in that list
The model in case anyone else has this problem is the Zoom X5 5654.
After speaking to Zoom support via their online chat system, they confirmed that the router didn't actually have the feature enabled in the firmware installed on it - they even tested one of their own while talking to me to confirm it (not many companies go out of their way like that these days).
They then upgraded the firmware on their test unit and found that the sntp feature was active in this one and recommended I do the same.
I'm pleased to report that after following their advice, I now have SNTP enabled on my router and whats more it allows you to store multiple SNTP servers
Needless to say ntp.plus.net is also in that list
The model in case anyone else has this problem is the Zoom X5 5654.
Have you enabled NTP on your PC too?
