Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
RAPPORT Bank Security Software slows your internet
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- Re: RAPPORT Bank Security Software slows your inte...
RAPPORT Bank Security Software slows your internet
06-05-2013 10:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have had an issue where I was not receiving the promised 55Mbs download speed from Plusnet. I noted other computers on my network were getting quoted speeds, but mine wasn't After rebuilding and investigation I found that RAPPORT Security Software provided by the main banks is the problem. With RAPPORT running, download speed is approx 30Mbs, with RAPPORT disabled download speed is 55Mbs +. If you are running RAPPORT, and have slow internet connect, try disabling it temporarily. You can do this from Start/Programs/Trusteer Rapport/Stop Report. Remember to start it again or reboot the computer before you go online banking.
8 REPLIES 8
Re: RAPPORT Bank Security Software slows your internet
06-05-2013 10:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have contacted TRUSTEER and they are looking into why.
Re: RAPPORT Bank Security Software slows your internet
06-05-2013 10:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This isn't the correct board for this query, I expect a Mod will move it, but anyway. see http://community.plus.net/forum/index.php/topic,96880.msg970863.html#msg970863 that may explain a bit more.
Re: RAPPORT Bank Security Software slows your internet
06-05-2013 2:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I used to have Rapport on my computer but removed it and reduced the startup time by about 60 seconds!
Re: RAPPORT Bank Security Software slows your internet
06-05-2013 4:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Been using it for about 2 yrs now, and never had a problem with it.... least of all slowing down the internet... I only get a measly 6 megs download speed where I am. but it don`t make any difference to my browsing or watching youtube vids.
Re: RAPPORT Bank Security Software slows your internet
06-05-2013 4:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Not once/if you have booted it possibly won't, but it is a CPU hog when updating, but there again you've probably got an extremely fast computer Gerry.
Re: RAPPORT Bank Security Software slows your internet
06-05-2013 7:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Nope.... got a 4 year old Dell Inspiron 1545 laptop... processor Genuine Intel(R)CPU 585 @2.16ghz 2.00 GB ram.. windows vista 32 bit
Re: RAPPORT Bank Security Software slows your internet
06-05-2013 8:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ah, it's all that memory
Re: RAPPORT Bank Security Software slows your internet
06-05-2013 9:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Another disgruntled former Rapport user here. I had a massive spat with my bank about it years ago when it crippled my OS and I threatened to leave my tower unit on the customer service desk for their IT people to fix.
I will never trust Rapport again ever. Far too much trouble. Instead I simply don't use internet banking. I'm not registered for it either so it won't get hacked anytime soon due to my computer security.
I will never trust Rapport again ever. Far too much trouble. Instead I simply don't use internet banking. I'm not registered for it either so it won't get hacked anytime soon due to my computer security.
I need a new signature... i'm bored of the old one!
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- Re: RAPPORT Bank Security Software slows your inte...