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Questions - I used to get an email reply - what has happened?

cardun
Newbie
Posts: 6
Registered: 24-09-2007

Questions - I used to get an email reply - what has happened?

I used to get an email reply to any questions I raised, and so could respond quickly. 
Something, somewhere has changed, and now I am not receiving this - where can I change it please, does anyone know, searching the site has not found me the answer, or I am asking the wrong question of the search engine.
Many thanks
Carol
7 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Questions - I used to get an email reply - what has happened?

This picture is from your profile "Notifications and email"
You need to tick the box circled
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Questions - I used to get an email reply - what has happened?

Carol,
Are you referring to your tickets, or posts in this forum?
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Questions - I used to get an email reply - what has happened?

Whoops - have I got it wrong  Embarrassed
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Questions - I used to get an email reply - what has happened?

Carol - I've just had a quick look at your account.  I can't see any reason why you wouldn't be receiving the email and our system thinks it's sending them to you.
Could your email programme be marking them as spam or something like that?
Community Veteran
Posts: 26,718
Thanks: 930
Fixes: 10
Registered: 10-04-2007

Re: Questions - I used to get an email reply - what has happened?

I rather think you have and I suggest you move it back and delete the topic moved posts.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 26,718
Thanks: 930
Fixes: 10
Registered: 10-04-2007

Re: Questions - I used to get an email reply - what has happened?

Carol, is your contact email a gmail mailbox? http://community.plus.net/forum/index.php/topic,90384.0.html
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Questions - I used to get an email reply - what has happened?

Moved back again