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Questions - I used to get an email reply - what has happened?
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Questions - I used to get an email reply - what has happened?
11-11-2010 9:46 AM
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I used to get an email reply to any questions I raised, and so could respond quickly.
Something, somewhere has changed, and now I am not receiving this - where can I change it please, does anyone know, searching the site has not found me the answer, or I am asking the wrong question of the search engine.
Many thanks
Carol
Something, somewhere has changed, and now I am not receiving this - where can I change it please, does anyone know, searching the site has not found me the answer, or I am asking the wrong question of the search engine.
Many thanks
Carol
7 REPLIES 7
Re: Questions - I used to get an email reply - what has happened?
11-11-2010 10:26 AM
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This picture is from your profile "Notifications and email"
You need to tick the box circled
You need to tick the box circled
Re: Questions - I used to get an email reply - what has happened?
11-11-2010 10:35 AM
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Carol,
Are you referring to your tickets, or posts in this forum?
Are you referring to your tickets, or posts in this forum?
Re: Questions - I used to get an email reply - what has happened?
11-11-2010 10:45 AM
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Whoops - have I got it wrong
Re: Questions - I used to get an email reply - what has happened?
11-11-2010 10:48 AM
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Carol - I've just had a quick look at your account. I can't see any reason why you wouldn't be receiving the email and our system thinks it's sending them to you.
Could your email programme be marking them as spam or something like that?
Could your email programme be marking them as spam or something like that?
Re: Questions - I used to get an email reply - what has happened?
11-11-2010 10:49 AM
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I rather think you have and I suggest you move it back and delete the topic moved posts.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Questions - I used to get an email reply - what has happened?
11-11-2010 10:50 AM
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Carol, is your contact email a gmail mailbox? http://community.plus.net/forum/index.php/topic,90384.0.html
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Questions - I used to get an email reply - what has happened?
11-11-2010 10:56 AM
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Moved back again
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