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Question number: 81051624

jasonfreeman
Grafter
Posts: 366
Registered: 29-10-2013

Question number: 81051624

Can someone from the plusnet support team answer my question please?
11 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Question number: 81051624

Your Support Ticket is being worked on by a member of the Support Team as we speak.
You should get an update to this within the next few minutes.
Chris Pettitt
Cloud Environments Engineer
jasonfreeman
Grafter
Posts: 366
Registered: 29-10-2013

Re: Question number: 81051624

thanks chris
jasonfreeman
Grafter
Posts: 366
Registered: 29-10-2013

Re: Question number: 81051624

can a support team member just read my comment i just added please?
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Question number: 81051624

The support guys will pick this up and reply asap Jason.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
jasonfreeman
Grafter
Posts: 366
Registered: 29-10-2013

Re: Question number: 81051624

Are anyone able to reply to my support question?
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Question number: 81051624

When it gets to the front of the queue as Chris implied
jasonfreeman
Grafter
Posts: 366
Registered: 29-10-2013

Re: Question number: 81051624

Are someone from the support team able to answer my support question number: 81051624
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Question number: 81051624

Your ticket has just been responded to.
Chris Pettitt
Cloud Environments Engineer
jasonfreeman
Grafter
Posts: 366
Registered: 29-10-2013

Re: Question number: 81051624

I have just plugged my router into the test socket and would like to ask if i could have my line monitored for faults or disconnections in the next 48 hours if that is possible?
jasonfreeman
Grafter
Posts: 366
Registered: 29-10-2013

Re: Question number: 81051624

are you able to monitor my line for the next 48 hours and are you able to post a graph of my connection over the past week please?
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Question number: 81051624

Why don't you let the faults team get on with their job and exhibit a little patience.
You are not the only customer with problems so continually posting here requesting immediate action won't help in the slightest unless your ticket is being ignore which yours certainly hasn't been