cancel
Showing results for 
Search instead for 
Did you mean: 

Question number: 81051624

jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Question number: 81051624

Can someone from the plusnet support team answer my question please?
11 REPLIES 11
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Question number: 81051624

Your Support Ticket is being worked on by a member of the Support Team as we speak.
You should get an update to this within the next few minutes.
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Question number: 81051624

thanks chris
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Question number: 81051624

can a support team member just read my comment i just added please?
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Question number: 81051624

The support guys will pick this up and reply asap Jason.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Question number: 81051624

Are anyone able to reply to my support question?
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Question number: 81051624

When it gets to the front of the queue as Chris implied
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Question number: 81051624

Are someone from the support team able to answer my support question number: 81051624
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Question number: 81051624

Your ticket has just been responded to.
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Question number: 81051624

I have just plugged my router into the test socket and would like to ask if i could have my line monitored for faults or disconnections in the next 48 hours if that is possible?
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Question number: 81051624

are you able to monitor my line for the next 48 hours and are you able to post a graph of my connection over the past week please?
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Question number: 81051624

Why don't you let the faults team get on with their job and exhibit a little patience.
You are not the only customer with problems so continually posting here requesting immediate action won't help in the slightest unless your ticket is being ignore which yours certainly hasn't been