Quarantined email
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Quarantined email
28-04-2016 7:02 PM
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Today, while I was out (judging by the date+time stamp on them), I received two emails, both starting as follows:-
"You are receiving this mail because you have an active virus-scanning
service, and either a banned file extension or an email containing
a virus has been sent to your address.
The mail was sent to you from:
* <one of my two plusnet email addresses>
The subject line of the mail received was:
* [-SPAM-] Scan601
In order to protect you, this email has been stored on our servers
and quarantined. If you wish to retrieve this, please send an
email to unquarantine@quarantine.plus.com containing the following information; "
I have edited the above to hide my plusnet email addresses, but I got one of these emails from each of my plusnet email addresses. Also, both emails went further, but I don't think you need the full message. Note that it said it came from my email address, not it was heading for it.
Assuming these emails were sent to me as soon as whatever came from my email addresses was detected as needing to be quarantined, then was my pc still working even though it was shut down? If it was still working, how can I find and stop whatever is doing this?
Thanks for any help
Re: Quarantined email
28-04-2016 8:35 PM
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I'll suggest that this be moved to the Email board. @bobpullen may be able to help.
Re: Quarantined email
28-04-2016 8:47 PM
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A good suggestion - I wasn't sure which board to put it on because I could see alternative causes. I suggest everyone ignores this subject here, and I will start again on the Email board
Re: Quarantined email
28-04-2016 8:49 PM - edited 28-04-2016 8:52 PM
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No need, the mods will just move it Not to worry, you beat me to it, but save the effort next time, the mods can just lock this one now.
Re: Quarantined email
28-04-2016 8:58 PM
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thread locked.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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